Remote job description

Gong unlocks reality to help people and companies reach their full potential. The patented Gong Revenue Intelligence Platform? empowers customer-facing teams to take advantage of their most valuable assets - customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. Gong is an award winning company and was recognized on the Inc 5000 (#99), Forbes Cloud 100 (#28), LinkedIn Top Start Ups (#2), and Great Places to Work lists in 2021.

We are looking for a dynamic pre-sales all-star who enjoys scoping and positioning Professional Services offerings to fit the needs of both new and existing Gong Customers. As one of the first individuals in this role, you will have an extraordinary opportunity to shape and build our Solution Architecture processes, methodology, and team.

If you have Professional Services sales and delivery experience, let's connect!


    • Work collaboratively with our account executives and sales engineering teams to appropriately position consulting services to Gong Customers.
    • Map Customer business objectives and use cases to the correct implementation package(s).
    • Drive functional and technical discovery in order to create and negotiate Statements of Work (SOW) and change orders.
    • Present implementation, optimization, and managed services recommendations.
    • Maintain product expertise across the Gong product line, API's, and integrations.


    • 2+ years selling and positioning Professional Services.
    • 4+ years in a Professional Services or consulting organization.
    • Experience in scoping, sizing, and negotiating commercially structured SOW's.
    • Experience in a fast paced, fast-growing & dynamic environment.
    • Experience with various architectures (Web, Cloud, Integration) and methodologies.
    • Experience with or knowledge of RESTful and JSON API integration approaches.
    • Bachelor's Degree.
    • Willingness to travel.


    • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs.
    • For most plans, Gong pays 100% of the premiums for employees and 50% of premiums for dependents.
    • 401K program to help you invest in your future.
    • Education & learning stipend for personal growth and development.
    • Flexible vacation time to promote a healthy work-life blend.
    • Paid parental leave to support you and your family.
    • Company-wide recharge days each quarter.
    • Work from home stipend to help you succeed in a remote environment.
Gong is an equal opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

Company name: Gong
Remote job title: Solution Architect
Job tags: professional services, JSON, Positioning

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