Retail Partnerships Manager

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work?"whether it's from home, an office, or your favorite coffee shop?"while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

As we continue our fast growth, we are looking to add to our New Retail Partnerships team. We are hiring a Retail Partnerships Manager to persistently explore, uncover and develop opportunities for the Instacart platform with select retailers. In this role, you will have responsibilities including, but not limited to, finding creative ways to engage strategic grocery and retail partners, articulating compelling solutions aligning with business needs, and managing relationships (external and internal stakeholders) as a trusted advisor, in order to solidify partnerships.

About the Team

The New Retail Partnerships Team is dedicated to expanding the unique selection of our grocery platform, making shopping effortless and convenient for everyone, forever changing the way people feed themselves, support their households and spend time with their loved ones.

About the Job

• Client-facing sales and relationship management role within the technology industry for Grocery and Retail Verticals to have them join IC Marketplace and adopt Enterprise Solutions
• Establish a deep understanding of Instacart's business operations and suite of solutions, including internal processes and competitive context to align solutions to business needs
• Full funnel pipeline management including prospecting and tailored outreach
• Cultivate sales relationship with prospective clients from executive suite, departmental managers to day-to-day SMEs that lead to platform and solution adoption
• Sell full suite of solutions holistically to optimize client(s) business and maximize impact
• Negotiate terms, conditions and contractual agreements
• Work with internal cross-functional partner teams on product offering and launches
• Establish best in class processes to help streamline the team's operations and add value to retailer relationships
• Some Travel required

About You

Minimum Qualifications

• 7+ years previous experience
• Persuasive presenter with strong negotiation skills
• Demonstrates technical sales skills, strong storytelling, business acumen
• Comfort with ambiguity and a rapidly evolving business landscape
• Creative and structured problem-solver, develops pathways to open opportunities, engage clients and accelerate deals
• Solid stakeholder management skills, both internally and externally
• Responds quickly and effectively to build momentum and drive action
• Excellent communication skills with the ability to distill complex issues
• Ability to manage across functions and present to leadership
• Positive, energetic, and influential relationship builder
• Some travel required

Preferred Qualifications

• MBA preferred, but not required
• Enterprise, Saas Selling experience
• Experience in business development of marketplace ecosystem

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