Commercial Lines Account Manager

A bit about Newfront:

From the Mayflower to the moon landing, every venture relies on insurance. The $1 trillion insurance industry is fundamental to our economy, but it has been slow to modernize. It's a fragmented market (where the largest player only holds a single-digit market share) that represents an enormous opportunity. At Newfront, we provide comprehensive risk management powered by advanced technology and a client-obsessed culture.

Our unique approach recognizes both the vast potential of technology and the fundamental role of expert advice and trusted relationships. While we're a technology-driven company, we believe that people matter most. Our mission is to define the future of the insurance industry by leveraging modern technology that empowers people with information and delivers world-class service to our clients.

We're the fastest-growing brokerage in the country because we're built for the 21st century.

Why we're looking for someone like you:

As we continue to scale in the next year, we are looking for experienced Account Managers to join our service team.

Newfront is open to hiring the right talent anywhere in the United States of America.

This position is open to remote candidates with Pacific Time Zone preferred. #LI-Remote

We are a "remote first" company and have a generous ergonomic stipend in addition to standard remote equipment - laptop, monitor, keyboard and mouse. After the pandemic, some periodic travel may be required.

You'll be responsible for:

• Developing and maintaining high level client relationships
• Providing a deep technical understanding of Commercial Property & Casualty lines of coverage
• Working with Producers to create a service plan for each client while overseeing and managing day-to-day client relationships
• Leveraging proprietary technology on a daily basis to improve our service offering, including the automation of applications, quotes, renewals, certificates, endorsements and claims
• Working with Producers to help convert and "BOR" new business
• Working with Producers and other team members to market for quotes from various insurance carriers and wholesale brokers
• Understanding client insurance and risk management objectives and critically analyzing and comparing plans to determine suitability
• Acting as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience-based judgment to resolve

You'll be a great fit if you have:

• A passion for providing amazing experience
• A constant desire to go above and beyond for clients
• At least two years of experience and demonstrated proficiency in a Commercial Lines Account Manager role focused on P&C lines of coverage within an insurance brokerage firm
• Excellent oral and written communication skills, as well as superior client service and problem solving skills
• Appropriate state licensing to transact and advise on insurance
• Ability to work independently as well as in a team environment
• Demonstrated efficiency with computer systems and software, including but not limited to Microsoft Office products and Adobe
• Willingness to learn proprietary technology

Benefits:

• Competitive compensation
• Stock Options
• 100% employer-covered Medical and Dental
• Unlimited PTO
• 401k Employee Contribution Program

Newfront is an equal opportunity employer — we celebrate diversity and are committed to creating an inclusive environment for all employees.