Remote job description

Account Manager - Remote (Singapore)

Something about us...

App Annie is the industry's most trusted mobile data and analytics platform. Our mission is to help customers create winning mobile experiences and achieve excellence. We created the mobile app data market and are committed to delivering the industry's most complete mobile performance offering. We are headquartered in San Francisco with 12 locations worldwide. More than 1,300 enterprise clients and 1 million registered users across the globe, spanning all industries, rely on App Annie as the standard to revolutionize their mobile business.

Along with a market defining product, we take great pride in our culture and values and strive to embody them daily! We set a high bar for our success and have made Excellence as our standard, hold each other Accountable, continuously push Innovation and Win with Style.

What can you tell your friends when they ask you what you do?

I drive existing business for our premium products in various industries such as finance, gaming, telco, automotive, entertainment and so on. I am responsible for Renewal as well as Upsell with high-touch communication with clients based on account planning. Our Team obsession is Growth & Customer Passion.

You will be responsible for and take pride in....

  • You will work with some of the most exciting, ground-breaking companies in tech. Accounts would include the region's top internet giants, up and coming app publishers, F500 companies, and world's most well-known global brands across Southeast Asia, Australia and New Zealand.
  • You will proactively generate net new upsell revenue from existing customers. You will also be tasked with renewing customers' existing SaaS subscriptions.
  • You will work closely with the Customer Success team to drive adoption and engagement within existing accounts.
  • You will become a trusted advisor and will excel at presenting how our product suite can help a company create winning strategies for the mobile market.

You should recognize yourself in the following...

  • Bachelor's degree with proof of academic success.
  • SaaS sales experience required.
  • Additional experience in data analytics, market data, or performance marketing is a bonus.
  • Experience in account management, with a deep understanding of important processes in a customer's annual contract cycle
  • Excellent communication skills in English both verbal and written. Proficiency in another Southeast Asian language is a plus.
  • A keenly developed competitive nature and internal drive to succeed.
  • A consistent track record of attaining quotas and goals. Top performers are encouraged.
  • The technical aptitude to master a complex, data-oriented product.
  • Superior communication skills, incredible writing skills and the ability to capture an audience during a presentation.
  • Excellent consultative selling skills and expert knowledge of sales methodologies and processes.
  • Accurate forecasting and pipeline management skills.
  • Tons of energy, passion, humour and enthusiasm.

This is what we offer...

  • We provide a $1,000 reimbursable WFH allowance to set you up for remote work success.
  • Internet allowance for stable internet connection, so your video does not freeze on Zoom.
  • Flexible working days. We love to meet, but if you need to get your kids to school-zoom, you need to leave early to get to your band rehearsal or gym classes, do your thing.
  • Paid time off so you can recharge.
  • Health and dental benefits.
  • An international team of talented and engaged people from different cultural backgrounds and locations.
  • Wellbeing allowance for any activity that matters to your wellbeing; (online) gym classes, fitness equipment, mindfulness apps or even childcare support!
  • Unlimited access to our online learning platform Udemy to help you develop your skills.
  • Virtual initiatives and events to keep you connected with your colleagues.

Yes, I want this job!

#LIREMOTE




Summary
Company name: App Annie
Remote job title: Senior Account Manager
Job tags: analytics, SaaS Sales, Pipeline Management

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