Senior QA Engineer

mmhmm is a video communication company helping people instantly produce live and recorded video presentations that are entertaining to watch and easy to make. Founded in 2020, we believe being better at video is a crucial skill for any successful modern business. As a fully distributed, global team ourselves, we're on a mission to empower people who work on video (that is, nearly everyone) to create more sustainable and joyful ways to work, teach, and collaborate. Our growing team includes founding members of Evernote, and we're backed by Softbank Vision Fund, Sequoia Capital and other leading investors. mmhmm is part of All Turtles, a mission-driven product studio building meaningful products people love.

As our first QA engineer on the Web team, you'll be responsible for designing our approach to QA as well as performing hands-on testing of new releases of our products running on the Web. Working as an integral part of our small, cross-functional team you'll help ensure that we're shipping high quality software, listen to our users' feedback, and plan for how QA will scale as the number and complexity of our products increases. On a daily basis, you'll work with engineering and product management to ensure testing and quality are key elements of our development and release processes. While individual engineers are responsible for writing their own unit tests, you will be responsible for both exploratory testing as well as automated testing. With exploratory testing, you'll need to think more like a user and less like an engineer. You'll need to rely on your sense of empathy to discover and identify faults in our products, as well as negative aspects of the user experience.

You're the right person for this job if you like to work on small, autonomous teams, have good intuition about how tech products work and how a given change might impact functionality and the user experience, and enjoy finding creative ways to break software.

You'll be responsible for:

• Helping to develop our long-term approach to QA.
• Working with the product team to understand upcoming releases and identify key areas to be tested.
• Working with the customer support team to understand and reproduce reported issues
• Understanding user pain points and helping to design solutions.
• Performing exploratory testing and working with the product team to verify expected results.
• Managing QA's role in product releases.
• Ensuring our CI/CD processes leverage automated testing and enforce test coverage standards.

Ideally, you'll have:

• Experience testing consumer software on the Web
• Experience writing and executing both manual and automated testing
• A strong technical background so you can reason about interactions between the application's subsystems
• Exceptional written and verbal communication skills, with an aptitude to convey clear thoughts and ideas
• A track record of delivering on ambitious goals.
• Worked in a startup environment. You're comfortable with ambiguity and change.

The Senior QA Engineer role is a full-time position reporting to the VP of Engineering. This role can be based in any location. Since our distributed team works primarily across US time zones, North and South American-based applicants are preferred. We offer comprehensive insurance benefits to our employees and their qualifying dependents, in addition to flexible vacation, a 401(k), parental leave, and a suite of optional benefits and perks programs.

All Turtles and mmhmm are committed to creating and fostering a diverse team. We encourage people from underrepresented backgrounds and all walks of life to apply. We're committed to providing reasonable accommodations to all applicants throughout the application process.