Loom is the video communication platform for async work that helps companies communicate better at scale. Loom makes it easy to record quick videos of your screen and camera and instantly share them with a link. More than 14M users across more than 200k companies around the world trust Loom to share feedback, updates, intros, training, and more ?" every day. Founded in late 2015, Loom has raised $203M from world-class investors including Andreessen Horowitz, Sequoia, Kleiner Perkins, Iconic, and Coatue.

The Role

We're looking for an experienced product leader to own the core of the Loom experience: our recording applications. Loom has earned its reputation based on the ease and speed of its recording experience, and this role will continue to shepherd Loom's best-in-class screen recorders while identifying opportunities for innovation within the recording flow. The Capture PM owns the top of the engagement funnel for Loom's product journey: Loom's flywheel depends on our users' excitement to open a recorder, start a recording, and successfully complete it. Core to this flywheel is the ease of Loom's experience, its performance, and its ability to enable recorders to feel that they have communicated both effectively and in high quality.

Responsibilities

Drive Loom's product strategy for all of our desktop recording apps: Windows, Mac, Chrome Extension, and recordSDK
Own the user experience from the moment of opening a recorder to the successful completion of a recording
Continually ensure the best-in-class quality, performance, and reliability of the Loom recording experience
Bring out the creativity in your team to identify opportunities for innovating in the recording experience
Empower internal teams with capture-related tooling and data

What We're Looking For

You believe deeply in the power of video and its ability to transform communication at work
You have a track record for building high quality, successful products with design and engineering teams
You're comfortable with building a working understanding of technical systems in order to understand engineering-driven prioritization trade offs
You're data-driven, with a willingness to get into the weeds
You've got knack for distilling complex problems affecting many stakeholders
You're an excellent communicator, both written and verbal, and you're comfortable managing high-stakes communications

Bonus: previous experience working on a video messaging application or another area of video creation

How We Work

Freedom and Flexibility: At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. We are able to hire across the United States and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.

Engaging Workday: The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this 'sync time' is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.

Work-Rest Balance: The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline for Summer Break around 4th of July and between Christmas and New Years. Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is a natural part of the workday.

Social Connection: Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We have also built local offices for those who want to work or meet in person, starting with San Francisco and New York City.

Perks at Loom

Competitive compensation and equity package
99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
Healthcare reimbursement (for International employees)
Life, AD&D, Short and Long Term Disability Insurance
401(k) with 4% company matching
Professional development reimbursement
Wellness stipends
Unlimited PTO
Paid parental leave
Remote work opportunities
Home office & technology reimbursement

Loom = Equal Opportunity Employer

We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
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Summary
Company name: Loom
Remote job title: Senior Product Manager, Capture
Job tags: Recording