We're the technology leader building the modern home management platform. Today, millions of people use Thumbtack to effortlessly manage their homes. We help them confidently know what to do, when to do it and who to hire.

Our goal is simple: to be the only platform homeowners need to fix, maintain and improve their homes. As a long-term partner for homeowners, our promise is to turn what was once confusing and intimidating into something straightforward ?" and a lot less stressful.

At Thumbtack, we're not just creating a new era of homeownership. We're supporting local economies and building stronger communities. Each day, we connect local professionals across America with busy homeowners so they can grow their businesses.

Thumbtack is for everyone. Our customers and pros come from all walks of life and every county in the country. We want our team to reflect that. If you come from an underrepresented background in tech, we strongly encourage you to apply.

Our North Star is bright and our ambitions are big. We've been at this for over a decade, but the way we see it: we're just getting started.

Thumbtack by the Numbers

Available in all 3,143 U.S. counties.
Nearly 4.5 million customers in the last 12 months
Hundreds of thousands of local professionals on our platform
65 million projects started on Thumbtack
Over 7 million 5-star reviews left for stellar pros

About the Application Infrastructure Team

The Application Infrastructure team builds the core application systems that power Web applications, mobile applications, and public APIs. Our mission is to create, maintain, and optimize application development components. By centralizing, standardizing, and streamlining our application infrastructure, product development teams can focus on building value-added services for Customers and Pros.

Our challenges are deeply technical and span a wide range of domains from infrastructure to data to the product. Examples of recent efforts include: integrating Apache Kafka in our ecosystem using the Outbox Pattern to reliably deliver messages across the platform seamlessly with Postgres transactions, rebuilding our development container management system to hybridize compute between your laptop and an ephemeral cloud environment, researching and prototyping how to use Jetpack Compose in our Android codebase, and creating a new web app framework using Next.js. To read more about the problems that our team is taking on, visit our engineering blog.

About the Role

You will be leading the Application Infrastructure Engineering team. You will define the charter and mission of a team of senior/staff engineers to support the Platform Engineering organization in Thumbtack. This is a cross-functional role whereby you will be responsible for collaborating with stakeholders across the organization, including infrastructure, product development, data, security, and IT.

Responsibilities

Build and grow an amazing team of software engineers with different backgrounds, across infrastructure, mobile development toolchains, development environment/pipeline, and product features.
Lead and manage the team as a hands-on technical leader. Help the team make key technical decisions, unblock the team, and guide the team on execution. We expect managers in this role to review and write code.
Work with the team to set a technical direction and product roadmap, figure out where we need to invest in our systems and infrastructure.
Collaborate closely with product engineering teams on both the customer and pro focus areas, as well as embedded data science and analytics teams.
Work closely with other engineering leaders to evolve and continually improve Thumbtack's engineering culture in a high-paced growth environment.

Must-Have Qualifications

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

3+ years experience in an engineering management role and 5+ years experience building software at scale.
Strong management, communication, and collaboration skills.
Strong technical skills and ability to guide the team in systems design, cross-functional architectural review, system performance analysis, emerging technologies evaluations, multi-stage migrations, etc.
Experience in managing and coaching multi-disciplinary engineers, in a remote setting
Experience building and scaling distributed systems infrastructure.

Nice-to-Have Qualifications

Strong product sense and experience working on a user-facing consumer product.
Experience in mobile development, frontend frameworks, open-source evaluation, and management.
Familiarity with developing and productionizing toolchains such as containers, Jenkins, etc.

More About Us

Thumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, homeowners can effortlessly manage their homes ?" confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack empowers millions of homeowners to fix, maintain, and improve their most valuable asset.

Founded in 2008, Thumbtack is backed by over $500 million in funding from folks that include Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners, Baillie Gifford.

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries. We always prioritize the health and safety of our employees. Currently, participation in these events and Thumbtack library use are optional. Both require employees to be fully vaccinated.

#LI-Remote

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/.

Summary
Company name: Thumbtack
Remote job title: Senior Engineering Manager, Application Infrastructure
Job tags: System Design, Performance Analysis, Distributed Systems