Lead Program Manager, Finance

A home is the biggest investment most people make, and yet, it doesn't come with a manual. That's why we're building the only app homeowners need to effortlessly manage their homes ?" knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry ?" we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We're seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we'll build together.

Thumbtack by the Numbers

• Available nationwide in every U.S. county
• 80 million projects started on Thumbtack
• 10 million 5-star reviews and counting
• Pros earn billions on our platform
• 1000+ employees
• $3.2 billion valuation (June, 2021)

About the Business Operations Program Management Team

We are a team of generalists who drive operational rigor, strategic processes, and strive to enhance connection across the organization. We engage with senior leadership to improve the ways in which we work at Thumbtack.

About the Role

As a Lead Program Manager on the Business Operations Program Management team, you will report to the Chief of Staff and partner closely with the Chief Financial Officer and Finance Leadership team on high-visibility projects across the Finance function and company-wide cross functional efforts.

We are looking for a proactive self-starter with deep expertise in financial project management and the ability to collaborate across various levels and functions. Our ideal candidate is curious and hungry to continuously learn more, fosters inclusivity through their humility, balances detail-orientation with big picture thinking, and builds relationships and connections through strong communication and interpersonal skills.

Responsibilities

You will play an integral role in managing high-visibility projects and programs across the Finance function and company-wide. Your responsibilities may include:

• Partner with the Chief Financial Officer and Finance Leadership team to ideate on and execute against the long-term strategic direction and roadmap of the Finance function
• Manage complex programs from inception to implementation to stabilization, including corporate planning activities such as annual budgeting and the strategic planning process, to ensure flawless execution and alignment with organizational goals
• Anticipate and prioritize stakeholder needs and proactively get ahead of roadblocks by coming to the table with a solutions-first mindset and creative problem solving approach
• Develop and maintain process documentation and project management resources for the Finance function and growing Thumbtack program management community

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• Educational Background & Professional Experience: Bachelor's Degree and 8-10+ years of experience in fast-paced organizations, with a preference for candidates who have experience in technology marketplace organizations within a Finance department
• Project Management: Proven expertise in direct project management or related roles
• Organizational Skills: Exceptional organizational and time management skills, coupled with a detailed orientation
• Communication Skills: Outstanding written and verbal communication skills, the ability to be direct while simultaneously building a narrative, and prioritizing Thumbtack's values of Say What You Mean and Lead With Why through your communications
• Interpersonal Skills: Including the ability to collaborate effectively with a wide range of stakeholders, build relationships with executives, and work in a dynamic team environment
• Stakeholder Management: Proactive stakeholder management with an ability to stay several steps ahead on any project. Ability to guide and align stakeholders toward desired outcomes
• Adaptability: The capability to stay curious and thrive in ambiguous environments, prioritize effectively, work independently as a self-starter, and manage a high-volume workload efficiently

Bonus points if you have

• Educational Background: Master's degree or MBA in business, operations, organizational development or similar
• Professional Experience: Financial or management consulting background, project management certification

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

#LI-Remote

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Libraries (optional use collaboration & connection hubs) in San Francisco and Salt Lake City
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being

Learn More About Us

• Life @ Thumbtack Blog
• How Thumbtack is embracing virtual work
• Follow us on LinkedIn
• Meet the pros who inspire us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/ .