Head of Product Growth & Analytics

About The Role & Team

Amplitude's mission is to be the operating system for digital business. At its core, Amplitude provides a new window into digital customer behavior that helps businesses answer the question: "Where do we place our digital bets to maximize growth?" We approach challenges with humility, we take ownership of our contributions, and our growth mindset pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

As the Head of Product Growth & Analytics, you will play a critical role in driving the growth of Amplitude's core and new products. You will work in a dynamic environment, design and instrument experiments that measure the impact of business decisions surrounding the customer journey and go-to-market motion. The role will challenge you to make strategic recommendations to executives based on actionable insights derived from product and CRM data. You will work closely with leaders within Product Management, RevOps, Marketing, and Sales.

As a Head of Product Growth and Analytics, you will:

• Conduct in-depth analysis to create actionable insights around customer journey patterns, product campaign performance, product usage, behavior trends and user segmentation, which will inform go-to-market strategy and execution
• Identify opportunities through analysis and unlock new opportunities for product-led growth in our customer journey (e.g. discovery, trial, purchase, upgrade)
• Effectively form and communicate recommendations based on analysis to company leadership
• Develop & refine metrics definitions, data collection and analysis of critical product behavior metrics alongside Product and Growth teams
• Operationalize access to data, dashboards and key insights and empower teams to self-serve the data and dashboards they need
• Collaborate with cross functional teams in Product Development, Revenue Operations, and Business Systems to understand data infrastructure and how data can be extracted and used

You'll be a great addition to the team if:

• 6+ years experience with a mix of strategy & analytics in a technology company or consulting firm with strong exposure to SaaS
• 2+ years of product/growth/marketing analytics experience
• Excellent communication and storytelling skills, and ability to collaborate with cross-functional partners to build the business
• Advanced proficiency in data analysis, financial modeling, and visualization (Tableau, Einstein, etc.) to solve complex business problems
• Strong domain knowledge of the end-to-end user funnel, including demonstrated ability to partner with Product leaders to form questions and design supporting analysis
• Demonstrated experience with scoping and executing cross-functional projects
• Resourcefulness, persistence, and ability to thrive in a fast-paced, entrepreneurial environment

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we're tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

SF version; adjust for office location We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, a 12-week parental leave, a generous Learning & Development stipend. And when our offices are open, we offer delicious in-office lunch, dinner, & snacks, and commuting benefits.

The Product: Amplitude is a product intelligence platform?" we help companies understand their users, rapidly release better product experiences, and grow their business. We're super proud of what we've built and continue to build on: a platform that enables companies to thrive.

Amplitude powers digital upstarts like Calm and Peloton and technology leaders like Microsoft and Paypal, but also 100+ year old companies like Ford, as they rethink their digital revenue strategy.

Other fun facts about Amplitude:

• Amplitude is a tech startup to bet your career on in 2021, according to Business Insider.
• Amplitude had a record year of growth in 2020 and grew employee headcount by 24%.
• Amplitude is one of the best software products on the market according to G2.
• Founded in 2012, Amplitude is backed by Sequoia Capital, IVP, Battery Ventures, Benchmark Capital, Y Combinator and other top tier investors.
• More than 20% of the Fortune 100 are customers of Amplitude as are innovative brands such as Calm, Microsoft, Ford, NBC Universal, Hubspot, PayPal and Peloton.
• We have offices in San Francisco (HQ), New York, Amsterdam, London, Paris and Singapore.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Amplitude's D&I Commitment: Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.