Remote job description

A home is the biggest investment most people make, and yet, it doesn't come with a manual. That's why we're building the only app homeowners need to effortlessly manage their homes ?" knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry ?" we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We're seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we'll build together.

Thumbtack by the Numbers

  • Available nationwide in every U.S. county
  • 80 million projects started on Thumbtack
  • 10 million 5-star reviews and counting
  • Pros earn billions on our platform
  • 1000+ employees
  • $3.2 billion valuation (June, 2021)

About the Brand Marketing Team

We're a tight-knit, collaborative group on a mission to make Thumbtack famous. The Thumbtack brand marketing team exists to reimagine brand building, using modern marketing tools to drive preference and brand recognition. We are tasked with creating a category-defining, differentiated brand and bringing it to life consistently across multiple media touchpoints to drive brand recognition and commercial success.

About the Role

The Creative Producer will act as a project leader for key creative initiatives that span across the entire organization and drive our brand forward. You will be responsible for scoping, initiating and executing projects that vary in size and type while continually striving to uphold creative best practices, craft and operational excellence.

It's a multifaceted position, managing creative resources to build the path for project success and ensure outstanding creative outcomes. The ideal candidate has an incredibly keen eye for detail, sharp communication skills and a passion for 'connecting the dots' through strong collaborative practices. They are energized by the task of grounding high-altitude creative sparks with practical solutions, empowering our brand to flourish through every articulation and touchpoint.

This role will report to the Sr. Manager, Production.


  • Managing project plans and expectations, ensuring error-free, on-brief, on-time, legally compliant, and on-budget results.
  • Collaborating with the Creative and Production teams to effectively resource creative needs, properly scope projects and create workback schedules.
  • Negotiating deadlines and collaborating on project scope with stakeholders from a host of disciplines across the organization, resulting in thoughtfully crafted and clear briefs.
  • Identify gaps and support the visioning of key team processes and operations, ultimately evangelizing those standards across the company to drive adoption and consistency.
  • Assisting with the handling of contracts, negotiations, and relationships with vendors.
  • Creating and maintaining a database of creative talent (directors, illustrators, editors, etc.) to identify the right resources for the diverse needs of our brand projects.

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 3+ years of experience in production, project management, resource management and/or operations at a production company, creative agency or in-house creative department.
  • Innate attention to detail, highly organized and has excellent time management skills, with the ability to juggle multiple work streams at once.
  • Confident working within and owning key project management tools for teams (Asana or other comparable tools, G-Suite, etc) and familiar with creative related tools/software of the trade (e.g. Adobe Creative Suite, Figma or Sketch, etc)
  • Able to establish and maintain relationships with cross-functional partners across the organization and effectively represent the Brand Marketing team.
  • Solid presentation skills with the ability to articulate and defend creative vision and discuss/prioritize feedback from cross-functional teams.
  • Excellent communication skills and collaboration-first spirit
  • Familiarity with video production and post-production processes as well as the ability to properly scope such projects.

Bonus points if you have

  • Digital Asset Management and/or archival experience.
  • Solid network of freelancers and artists who can bring their unique perspectives to bring exceptional work to life.

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here.

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $108,000 - $132,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $91,800 - $112,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.


Benefits & Perks
  • Virtual-first working model coupled with in-person events
  • 20 company-wide holidays including a week-long end-of-year company shutdown
  • Libraries (optional use collaboration & connection hubs) in San Francisco and Salt Lake City
  • WiFi reimbursements
  • Cell phone reimbursements (North America)
  • Employee Assistance Program for mental health and well-being

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact:

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at .

Company name: Thumbtack
Remote job title: Creative Producer
Job tags: Brand Marketing, project management, Digital Asset Management

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