Talent Acquisition Ops Analyst

Gong unlocks reality to help people and companies reach their full potential. The patented Gong Revenue Intelligence Platform? empowers customer-facing teams to take advantage of their most valuable assets - customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. Gong is an award winning company and was recognized on the Inc 5000 (#99), Forbes Cloud 100 (#28), LinkedIn Top Start Ups (#2), and Great Places to Work lists in 2021.

Gong is looking for a Talent Acquisition Operations Analyst to help design, build, and measure scalable processes, workflows, and automations that enable our talent acquisition team to support the tremendous growth demands of the business. You have a passion for identifying business challenges and designing highly effective operational solutions, by building, experimenting, and iterating continuously. This team member will be instrumental in enabling our talent team with the best tools and systems and to automate and streamline processes. This is a contract position. Remote candidates feel free to apply.

Responsibilities

• Develop customized analytical reports/dashboards to meet requests of external and internal customers leveraging existing technology and resources to provide real time data available to TA leaders
• Develop Ashby dashboards and provide ad hoc reporting support to TA leaders. Provide first line support and subject matter expertise for our applicant tracking system and third party tools for our global recruiting team and hiring managers
• Assist with the procurement process and onboarding of recruiting tools
• Assist with audit and reconciliation of recruiting and people systems as needed
• Document and organize ATS processes, timelines and scope as part of overall ATS implementation team.

Qualifications

• 3+ years' experience in Talent Acquisition system administration, data management and/or system analysis in a technology company, with demonstrable experience designing processes and automation from the ground up
• Strong attention to detail, organizational skills and self-initiative to see project through, problem solve and support complex projects
• Strong Excel, Tableau, BI skills
• Experience working with Greenhouse
• Excellent organization skills; experience managing project plans, meeting deadlines, and proactively raising blockers or risks
• Passion for continuous iteration and experimentation

Gong is an equal opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

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