People Ops Business Partner

Gremlin is growing, and so is our People Ops team! Our ideal candidate will be an effective influencer, knowledgeable about the business, and have the ability to function well in ambiguous situations, recognizing when it's appropriate to introduce more structure and process while juggling the needs of the team. As one of the first People Ops Partners at Gremlin, you will have the ability to create, build, and implement meaningful programs, see your ideas turn into action, and work closely with a team of passionate humans on a mission to make the internet more reliable. This role will continue to evolve and change as the company grows and as the People team changes along with it to meet the business needs. We want someone who will thrive in a dynamic and changing environment and, most importantly, who can have fun while getting a lot of great work done. This role will report directly to the VP of People.

In this role, you'll get to:

• Own our onboarding procedures to ensure we are always delivering a stellar experience for new hires.
• Provide 30/60/90 day support to new hires and Hiring Managers so we can build a support system that helps our new hires to work smarter not harder.
• Solicit feedback and utilize data to further enhance our culture and values.
• Provide day-to-day generalist support of People services; respond to general employee questions related to benefits, company policies, and procedures.
• Ensure compliance with all federal and state regulations; keep up-to-date on employment law and current best practices to help better facilitate the employee experience.
• Support organizational growth by revising and improving People Operations initiatives such as Performance Reviews, Compensation Planning, and/or Manager Training
• Champion the importance of diversity and inclusion.
• Ensure policies are applied consistently. Coordinate updating the employee handbook & developing procedure manuals.
• Assist with the communication and rollout of updated or new people programs and policies.
• Utilize HRIS system to maintain employee data and produce reports.
• Serve as the company's cultural evangelist, and ensure the preservation of Gremlin's core values.

We'll expect you to have:

• 3+ years of experience working in a start-up environment in an HR-related role.
• Track record of being adaptable to changing priorities in a fluid, high-growth environment.
• Knowledge of HR compliance regulations, employment laws, and industry best practices.
• Organized and attention-to-detail approach (strong tactical execution), effectively exercise independent judgment, and make sound decisions.
• Strong value and respect for confidentiality.
• Strong analytical and problem-solving experience.
• Successful track record of implementing HR processes.
• Excellent communication skills (written, verbal, presentation, and interpersonal) and exemplary customer service skills
• Team player mentality with a sense of ownership and "get things done" attitude - self-motivated and able to thrive in a fast-paced and self-directed environment.
• Deep comfort level with technical systems and software.

You would be a great fit if:

• You are a builder: you are passionate about building programs, people's careers, and a business.
• You have a great sense of accountability: you want to deliver your best work.
• You care a lot: you think about our team, our culture and our core values.
• You are flexible: you have opinions, but you're open to trying things differently.
• You are curious: you are a researcher and a doer.
• You are analytical: you dig into information and can explain it simply.
• If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Company Benefits:

• Competitive compensation
• 401k Match
• Stock Options
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Team Activities (currently virtual due to Covid-19)

About Gremlin:

Employees at Gremlin have the unique chance to be at the forefront of a new IT practice, Chaos Engineering, just as the industry is beginning to adopt it. Our team is growing and you have an opportunity to join us as we transform how companies like Target, Twilio, National Bank of Australia, and many more build reliable software.

• "Gartner anticipates that 40% of organizations will implement chaos engineering practices as part of DevOps initiatives by 2023, reducing unplanned downtime by 20%."
• Source: https://www.gartner.com/smarterwithgartner/the-io-leaders-guide-to-chaos...

Chaos Engineering helps engineers test large computer systems to discover system problems before those problems cause outages. This is a foundational approach for every company that provides mission-critical, always-online services. Gremlin provides a platform that makes the practice much faster to implement and easier to use for both large and small enterprise customers.

Our founders, Kolton Andrus and Matthew Fornaciari, lived and breathed incidents, on-call, and Chaos Engineering at Amazon and Netflix. As "Call Leaders," they were responsible for guiding teams through analyzing and resolving global outages. After a decade of developing and advocating Chaos Engineering internally, in 2016 they decided to make what they had learned available to a wider set of enterprise companies and launched Gremlin.

Since then, Gremlin has built an incredible team of industry veterans and people eager to learn from one another while pushing the entire industry forward to new heights. We're backed by top-tier investors Index Ventures, Amplify Partners, and Redpoint Ventures. Our customers love us, and we're thrilled to be a partner in their success.

At Gremlin, we value:

• OUR CUSTOMERS - We won't be a company if our customers aren't thrilled. We live and die by our customers, so they come first.
• ACTION - We favor small experiments to gather data rather than over-analyzing a situation. Getting stuff done always beats talking about getting stuff done.
• CONTEXT, NOT CONTROL - We hire autonomous adults with good judgement. We provide them with the context to make smart decisions. We don't micromanage.
• BEING VOCALLY SELF-CRITICAL - We all make mistakes, we all have ways in which we can improve. We own that upfront, and honestly discuss ways in which we've personally made mistakes and can get better. Then, we encourage and help one another succeed at doing so.
• DIVERSITY, EQUITY, & INCLUSION - We are at our best when we encourage and include the thoughts and voices of people from many diverse backgrounds into our strategy and execution. We recognize that systemic racism and gender bias are real and that we aren't perfect, so we actively work to encourage the difficult conversations, to listen, and to change as we discover our blind spots so that Gremlin is a company all of us feel proud to be a part of.
• FRUGALITY - We are working to build a profitable company and create a new practice in the industry. We spend money on the right things, like making sure employees have the tools they need to be successful and the company has what it needs; we simply choose not to waste what we have and not to buy what we don't actually need.
• You are welcome at Gremlin for who you are. The more voices and ideas we have represented in our business, the more we will all flourish, contribute, and build a more reliable internet. Gremlin is a place where everyone can grow and is encouraged. However you identify and whatever background you bring with you, please apply if this sounds like a role that would make you excited to come into work everyday. It's in our differences that we will find the power to keep building a more reliable internet by building and designing tools used by the best companies in the world.
• We can't wait to meet you!

Learn more about how Gremlin is defining the practice of Chaos Engineering:

• Engineering for Chaos: Preparing for Disaster | Kolton Andrus | TEDxAsburyPark https://www.youtube.com/watch?v=BasOy54QGKo
• https://www.gremlin.com/chaos-engineering/
• https://www.gremlin.com/community/tutorials/chaos-engineering-the-histor...