RESPONSIBILITIES:

The HCM / HRIS Systems Administrator will provide expert knowledge in implementing, maintaining, and overall administration of the Workday platform including HCM, Payroll, Talent, Absence, Time Tracking, Recruiting and Learning. This position will be responsible for maintaining system configuration, security matrix, data audits, and releases of new functionality for Workday. As our Workday expert, this position will be able to respond quickly to complex situations that arise while also making recommendations for improvements along the way. An understanding of HR processes and data is required for this role.
Responsible for the administration, maintenance, and support of all Workday systems, including, but not limited to HCM, Payroll, Talent, Absence, Time Tracking, Recruiting and Learning.
Maintains global system setup and design, including business processes and reporting; maintains inbound and outbound data interfaces/integrations with banking and multiple third-party systems; researches, analyzes, makes recommendations, and resolves a wide variety of technical system problems.
Responsible for the configuration and maintenance of security profiles for all employees across all companies/locations. Works with Information Technology to ensure compliance and related service organizations' security policies and document proper internal security controls.
Assist in the management of the EIB process within Workday, perform data loads into the system as needed.
Assist with compliance reporting and system monitoring.
Manage Workday major releases, identifying impact and enhancement opportunities associated with a new release, and communicating appropriately and as needed.
Review and recommend optimization efforts based on system performance
Continually monitor the Workday community for updates and changes.
Provides technical guidance and training to management, HR, and end-users.
Leads and participates in systems testing and upgrade processes; oversees and/or develops test scenarios; analyzes the effectiveness and functionality of new programming to ensure all requirements are met; notifies programming staff of testing problems and required updates to programming.
Develops functional configuration for new applications or updates/enhancements to existing applications. Troubleshoots and resolves system performance and application issues. Serve as liaison between business units and Workday technical consultants, as needed

EDUCATION REQUIREMENT(S):Bachelor's degree in Information Systems, Human Resources or Business administration preferred

EXPERIENCE REQUIREMENT(S):

5+ years experience administering Workday HCM, Payroll, Absence, Time Tracking, etc. in a global environment
Project Management and Change Management experience a plus
Workday Pro certification preferred
Experience implementing and administering SaaS systems
Excellent communication and interpersonal skills
Strong problem-solving and troubleshooting skill
A team player with an inclination towards collaboration and partnership
Demonstrated ability to manage multiple priorities

About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

A note about covid-19: All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.

Equal Opportunity Employer: At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we're working hard to make sure that's the foundation of our organisation as we grow.

For information about how your personal data is used once you've applied to a job, check out our privacy policy.

Summary
Company name: Grafana Labs
Remote job title: HCM Systems Administrator
Job tags: Workday, Workday HCM, Software as a Service