About RipplingRippling is the first way for businesses to manage all of their HR & IT - payroll, benefits, computers, apps, and more - in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees' payroll, health insurance, work computer, and third-party apps - like Slack, Zoom, and Office 365 - all within 90 seconds.Based in San Francisco, CA, Rippling has raised $700M from the world's top investors - including Kleiner Perkins, Founders Fund, Sequoia, and Bedrock - and was named one of America's best startup employers by Forbes (#12 out of 500).

About The RoleTax Operations (TaxOps) at Rippling is responsible for all manual operations associated with our Payroll product. Within the US payroll context, TaxOps is responsible for tax notice resolution, filings, payments, amendments, and incident handling on behalf of our US payroll customers.As Rippling expands its product offerings globally, there is a critical business need for TaxOps to develop new muscles around vendor management, global product operations, and country-specific tax expertise outside of the US.This role, Global Tax Operations Specialist, is a critical hire for the TaxOps team that will be fully dedicated to developing and executing these new capabilities. This role will drive in-house work in the Netherlands (both process development and issue resolution) and vendor management.The Global Tax Operations Specialist will work hand-in-hand with the Global Tax Operations Team to support a wide range of countries.What you will do

Support the successful onboarding and post-IM experience for beta and global payroll customers
Own end-to-end payroll processing in the Netherlands plus other European countries as needed
Facilitate white-glove onboarding meetings with beta customers and execute timely filings and payments
Drive notice resolution and communication with various government agencies all over the globe
Own the day-to-day partnership with each in-country vendor
Ensure completeness and quality of vendor tasks; tracking deadlines, QA-ing work product, and auditing client portals
Refine the operating model with each in-country vendor; ensuring they have what is needed from Rippling for success
Work closely with Global Payroll Engineering and Product teams to ensure that:

The product supports key tax compliance requirements
Any bugs/product issues (e.g., calculation errors, file generation errors) are quickly addressed
TaxOps and vendor internal tooling requirements are properly prioritized and created

What you will need

Experience processing payroll in the Netherlands is required, with other European countries additionally preferred
A minimum of 2+ years in global payroll tax and a minimum of 3+ years in client facing role
Ability to manage and solve a queue of customer support tickets
Experience in tax notice resolution, tax filings, agency communication, and compliance requirements across the globe
Strong communication skills
Demonstrated organizational skills managing operations across up to 5 accounting vendors
Payroll management experience is a plus

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Summary
Company name: Rippling
Remote job title: Global Tax Operations Specialist Netherlands
Job tags: quality assurance, Onboarding, Product Operations