About Remote

Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you're interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job offers:

This is an exciting time to join Remote and make a personal difference in the global employment space as Deal Desk and RFP Specialist within our Revenue Operations and Acceleration team.

We are looking for a highly motivated, proactive, collaborative, and engaged specialist to join our team. You will work alongside the current Deal Desk and Bid Specialist and the Manager for Deal Desk.

In this role, you will be a key partner to the Sales organization and the Revenue Operations team, providing support and strategy to our RFP, helping structuring key sales processes and in general providing a first class Deal Desk expertise and insights. You should have the ability to lead cross-functional initiatives, communicate effectively and efficiently across teams and timezones, and be excited to work in a fast-paced, high-growth environment.

What you bring:

5+ years of relevant work experience and demonstrated familiarity with the Enterprise SaaS/B2B Industry - Deal Desk, Order Management, Finance Operations, Sales Operations or Pricing experience preferred
Direct experience working on RFPs, RFIs, and customer questionnaires
Demonstrated ability to partner with GTM Teams and other cross functional departments
Basic understanding of revenue recognition rules
Highly organized, customer-focused, innovative and resourceful in gathering key information, able to navigate ambiguity and balance stakeholder needs
Excellent communicator with outstanding written, oral and presentation skills and exceptional attention to detail
Ability to multitask and prioritize at times of high volume, schedule flexibility during End of Month, Quarter and Year End
Strong project management and ability to effectively navigate and strategically leverage high volumes of information
A self-starter mentality and the ability to thrive in an unstructured and fast-paced environment.
Salesforce experience ?" MUST (Admin skill preferred)
Strong quantitative skills and highly proficient in gSuite
Writes and speaks fluent English
You share our values, and work in accordance with those values
It's not required to have experience working remotely, but considered a plus

Key Responsibilities

Serve as the trusted advisor to the Sales team on RFP, deal structure, quoting
Lead RFP/RFI processes, managing responses to position and pitch Remote appropriately considering our evolving offering, capabilities and processes, meeting deadlines, and working with internal cross-functional teams to coordinate answers with a Sales perspective that increase our chances of winning sales deals
Own the RFP framework and work with the team to foster continuous improvement in collaboration with key stakeholders
Investigate opportunities and design solutions to automate RFP responses
Support the Manager, Deal Desk in assisting with deal structure and quoting, advise the sales team on alternative contract options, and/or value propositioning to help drive deal and RFP closure
Assists in interpreting contractual language and escalate to ensure deals comply with revenue recognition and operational policies
Manages the day-to-day quote management and pricing approvals, ensuring compliance with published sales and business approval policies
Monitor the Deal Desk Support Slack channel and case queue to provide general assistance and advice on common deal and RFP questions and Quote to Cash / Billing process questions
Partners with Field Sales to accelerate the quoting process through operational efficiencies, training calls
Support month-end and quarter-end deal desk and RFP processes to ensure smooth closing
Develops and drives initiatives to improve productivity, Deal Desk improvements, company deal policies and simplifying processes throughout the Sales Operations and Sales Organization
Oversees Monthly Reconciliation processes
Coordinates with finance and accounting teams to ensure accurate and timely invoicing, revenue recognition, and commission calculations
Proactively identify and seek out areas in which we can improve how the Sales team accesses and consumes knowledge/content related to Deal Desk and RFP and recommend solutions
Partners with Sales Operations on process/system improvements and special projects
Participates in cross-functional initiatives to increase revenue growth across all products (eg discounting).

Practicals

You'll report to: Manager, Deal Desk
Team: Field Operations, Planning and Compensation - Sub-Team: Deal Desk
Location: For this position we welcome everyone to apply, but we will prioritise applications from the APAC region as we encourage our teams to diversify;
Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $29,100 - $65,500 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

Interview with recruiter
Interview with future manager
Interview with a team member (no manager present)
Interview with the team's Director
Prior employment verification check

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

work from anywhere
unlimited personal time off (minimum 4 weeks)
quarterly company-wide day off for self care
flexible working hours (we are async)
16 weeks paid parental leave
mental health support services
stock options
learning budget
home office budget & IT equipment
budget for local in-person social events or co-working spaces

How you'll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

Please fill out the form below and upload your CV with a PDF format.
We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
If you don't have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it's important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

Summary
Company name: Remote
Remote job title: Deal Desk & Bid Specialist