Systems Operations Engineer

Who are we looking for?

We are looking for a Systems Operation Engineer with a passion for technology and ability to provide excellent customer service, to join our operations team. You will be part of a team responsible for building, running and supporting our cloud infrastructure that supports our Teneo Platform. You are part of a wider group of system engineers, support engineers and devops engineers - delivering world-class technical and application support to our dynamic and growing customer base.

This is a full-time position based in Stockholm or Barcelona, with a requirement to be part of a 24 x 7 on call rota, providing reactive support to critical failures within our customer production environments.

Wondering what you will be doing? Here it goes!

• Day to day operation of a cloud (Azure, Kubernetes) based platform,
• Proactively monitor and maintain environments ensuring optimal uptime,
• Provid technical customer support on platform related questions /issues, to internal and external customers,
• Troubleshoot any incidents which may arise,
• Participate in any other projects within the wider team around (including load and scalability testing, security testing, automation, optimization, technical documentation, new technology labs and research).

We are a great match if you have:

• 2-5 years of experience in a similar position,
• Strong knowledge of Linux operating systems including installation, configuration, system administration and troubleshooting,
• Experience with Azure & Kubernetes plus the below technologies:
• Java based systems (jvm, tomcat),
• Bash and/or Python,
• ElasticSearch, Cassandra,
• Flexible open-minded and pragmatic,
• Strong analytical, multitasking and problem-solving skills,
• A desire to ensure excellent customer service at all time.

…And we welcome:

• Ability to manage a variety of work simultaneously,
• Flexibility to occasionally work unusual hours and to travel,
• Previous experience in varied roles within system engineering and tech support areas, with experience of NOC "on-call",
• Passion or wish to grow more in one or more of the following areas: #devops #infrastructure-as-code #automation #security #programming #azure #kubernetes #architecture #systems.

Let's not forget about language skills:

• Fluency in English, both written and spoken,
• Any additional language is a plus.

Take a look to the Perks & Benefits of working with us!

• International environment with 30+ different nationalities working in a collaborative and agile way,
• Hybrid work from home setup with remote budget,
• Fresh fruits, cookies, coffee & drinks when you are in the office,
• Onsite and offsite team activities/events,
• Flexible working hours,
• Ad hoc benefits, depending on the country where you are based,
• Training time & budget.