Senior Site Reliability Engineer

VMware's vCenter Hybridity team is seeking an exceptional Site Reliability Engineer to join us in our SaaS transformation journey! As part of VMware's next compelling cloud offering, we are building a talented team to operate, maintain, and improve the quality of our service.

Bring your passion for cloud technologies and experience operating SaaS to influence how our development teams release quality products. While you manage the availability of our services to meet our service level targets, and drive fleet wide operations, you will also play a critical role in ensuring proper operational readiness is met by teams as new services and features are onboarded.

This position is open to remote work within Bulgaria.

Responsibilities:

• Conduct fleet wide operations against VMware software running in customer environments using orchestration and operational tools.
• Maintain availability, reliability, performance of services based on SLA/SLI/SLO definitions.
• Participate in a multi-geo on-call SRE rotation to field service incidents, operating in partnership with support and DevOps teams.
• Conduct post-mortem of incidents to address any operational or service gaps.
• Participate in live site meetings to review key service issues and to drive new learnings.
• Expand alerting definitions to catch previously undetected issues.
• Improve existing runbooks, extend auto-remediation ruleset, and implement remediation scripts.
• Provide continual enhancements to tooling and automation to reduce operational toil.
• Employing best practices to define and refine key processes/workflows to accelerate delivery of software without sacrificing quality and reliability.
• Identify and drive operational improvements across SRE and DevOps teams.

Requirements:

• Minimum of 5 years engineering experience
• SRE/DevOps experience involving CI/CD, reliability, scale, monitoring, and live site culture
• Solid understanding of cloud-based architectures and concepts
• Proficiency developing for or operating within Linux environments
• Scripting experience, preferably with Python
• Software development experience in Java
• Experience with containers and container orchestrators - Docker, Kubernetes
• Good knowledge of TCP/IP networks including routing, firewalls, DNS, DHCP, VPN, etc.
• Strong problem-solving, debugging, and troubleshooting skills Excellent communication and interpersonal skills
• Driven, self-motivated individual

VMware offers:

• Attractive compensation package - competitive salary, flexible bonus scheme, company sponsored mobile phone plan and additional long term incentives
• Individual career path - management and technical career growth, enhanced by learning and development program, regular performance assessment, teams of world-wide IT professionals
• Healthy work environment - company sponsored medical program, food and beverage program, sport activities, open communication
• Work-life balance - 25 days paid vacation, regular team buildings and celebrations

As part of the VMware global standards for integrity you will be required to go through a pre-employment screening process before you join

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.