Senior Manager, GTM Systems

Open Source has taken over the world of software development; however, the largest trade-off still persists: security. Companies spend an enormous amount of time and resources patching and fortifying open source software in order to ship with confidence & compliance.

Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Customers including Snowflake, Canva, and HPE rely on Chainguard to build securely with open source software across the organization.

Chainguard is the safe source for open source.

About Us

We live and breathe our company values:

We are customer obsessed - Our true advantage is the strength of our relationships with customers through collaboration, empathy, and responsiveness. We establish trust as we educate, advocate, and listen to their needs. Our focus is on delivering solutions to our customers that create value and make their lives better.

We have a bias for intentional action - We're a start-up and we need to move fast. However we need to move fast through intentional action to make sure we're able to deliver quickly and efficiently on what is most impactful to our collective success. We prioritize, plan, try things, and fail fast. We think about how what we do impacts other teams and communicate our progress - owning the whole solution from start to finish. If we move fast enough, we can make two or three mistakes, learn, and correct them before competitors even make their first decision.

We don't take ourselves too seriously (but we do serious work) - Though we are solving an important problem which takes focus and a degree of seriousness, we don't take ourselves too seriously while we do. We laugh, have fun, embrace uniqueness, and enjoy the journey. Together.

We trust each other and assume good intentions - We hire great team members and trust them to do their work. We're transparent with data, news, and decisions - positive or negative - to empower team members to make well informed decisions. Showing up for each other fully means we celebrate each other's accomplishments as well as give compassionate direct feedback when needed. We always default to assuming good intentions.

The role, in a nutshell:

Chainguard is seeking an experienced operator to take the reins as our GTM Systems Architect. We're on the hunt for a builder with a history of designing, implementing, and spearheading best in class GTM systems. You will play a pivotal role in owning our tools strategy that fuels our exponential growth.

As the driving force behind our GTM Systems, you'll be instrumental in ensuring we uphold top-notch development practices, robust governance, and tight permission controls. Flexibility is key as you navigate the ever-evolving needs of our company..

Reporting directly to the Director of Sales Operations, this role offers the opportunity to make an immediate impact. You'll have the autonomy to innovate and deliver sound solutions that propel us forward. Ready to revolutionize the way we operate? Join us!

What You Will Do:

• Lead the design, implementation, and oversight of our GTM systems and their underlying architecture.
• Develop and own a comprehensive systems roadmap, collaborating closely with cross-functional team (CFT) stakeholders to establish priorities.
• Administration of core GTM tech stack, including Salesforce, Outreach, LeanData, Gong, Linkedin Sales Navigator, CPQ (TBD) and more to be added.
• Drive the gathering and analysis of requirements, translating them into solutions that prioritize user experience and scalability.
• Create and maintain thorough documentation of system processes, policies, and tutorials to enable our GTM teams.
• Manage and execute complex systems projects, prioritizing those with the greatest impact.
• Maintain relationships with vendors, ensuring compliance with contractual obligations, managing licensing capacity, and coordinating vendor-led training sessions.
• Automate and implement systems and processes to track and measure the entire quote-to-cash lifecycle.
• Champion adherence to systems business rules and best practices across the team.

About You:

• Minimum of 7-10 years of experience in GTM systems and business process operations within hyper-scaling B2B SaaS environments.
• 5+ years of Salesforce Administrator [Advanced Certification preferred]
• Expert level proficiency in Salesforce (Sales Cloud), LeanData, and Outreach.
• You possess a deep understanding of Sales, Marketing, and Customer Success metrics and processes within a B2B SaaS organization.
• Demonstrated expertise in integrating systems to meet reporting needs, and in establishing accurate data models for Salesforce and/or other BI tools.
• Excellent Communication Skills: Ability to concisely explain complex cross-functional processes.
• Ability to manage competing priorities and quickly shift from one project to another as priorities change.
• Willingness to travel for Quarterly Business Reviews (QBRs) on a quarterly basis.

A few of the benefits we offer (for our full time employees):

• Equity/stock options
• Unlimited PTO
• Remote work with flexible coworking and team meetup opportunities
• Home office and internet stipend
• 100% health/dental/vision insurance coverage for you and your family

If your experience is close but doesn't fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring "Guardians'' with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

For US based roles - Chainguard participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Chainguard, Inc. only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Chainguard, Inc. will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

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