Senior Business Systems Analyst

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 270 million B2B contacts, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is growing rapidly, with 900% revenue growth since 2021, and is looking for world-class talent to keep building with us.

Position Overview:

The GTM Systems team leverages data, process, and technology to support the explosive growth of Apollo. We partner with leaders from the Sales, Customer Success, Marketing, Partnerships, Legal, Product, and Engineering teams to develop a cohesive company-wide strategy and execute on a global scale. The business systems team is the foundational component of Revenue Operations that provides the automation and tooling required for scale.

As a Business Systems Analyst, you will design, develop, and implement SaaS-based applications solutions that help solve business problems through technology. In addition, you will evaluate existing components or systems to determine integration requirements and to ensure final solutions meet organizational needs. This role requires strong partnership with cross-functional stakeholders and deep systems knowledge in order to effectively plan and deliver scalable solutions across many business processes. Over time, a successful candidate will own the Business Systems infrastructure for several parts of our lead-to-cash processes.

This position is an individual contributor and reports to the Director of GTM Systems.

Responsibilities:

• Administer, architect, and strategize world-class business systems
• Partner with stakeholders across business functions to understand business problems, gather requirements, and build a technology roadmap
• Address business problems and drive operational efficiencies by designing elegant processes and technical solutions
• Support end-to-end feature and/or system implementations, including discovery/requirements gathering, vendor selection, solution design, build/configuration, QA/UAT, deployment, and training and communication
• Work with internal business team customers to gather requirements to deliver innovative solutions that meet needs with respect to functionality, performance, scalability, reliability and realistic implementation schedules.
• Create and maintain thorough, up-to-date, functional and technical systems documentation

Requirements:

• College degree in a technical field, and/or equivalent work experience
• 4+ years of business analysis or consulting experience
• 4+ years of hands-on experience with the Salesforce platform (administration and/or development)
• Demonstrated ability to manage and collaborate with multiple concurrent stakeholders
• Ability to thrive in a high-growth, fast-paced environment and own multiple projects/tasks with high attention to detail
• Deep understanding of go-to-market business processes
• Experience working within Agile methodology
• Excellent verbal and written communication skills

What You'll Love About Apollo

Besides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees' careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale. You'll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We're very collaborative at Apollo, so you'll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. You'll be supported and encouraged to experiment and take educated risks that lead to big wins. And, you'll have a whole team remotely by your side to help you do it!