Salesforce / SaaS Tooling Engineer

Kry is a digital healthcare service enabling patients to meet and seek advice from healthcare professionals online. We're on a mission to build better and more accessible healthcare by providing digital and seamless digi-physical services that gives patients the best possible health care experience, regardless of location.

We are now looking for a Tooling Engineer that will join us to build an even better and more complete healthcare experience. This is a full-time position where you will get the opportunity to learn a lot about new and on-topic technologies and work closely with IT, Security, and many other parts of the company. We think that you are in the mid-level stage of your career (6+ years of experience) and want to grow with Kry/Livi. Furthermore, we think you are a service-minded person who believes in giving exceptional employee service and likes to share your knowledge with others.

About the job

• As a Tooling Engineer at Kry/Livi, you will build, develop, and support Kry/Livi tools, such as Salesforce, Zendesk, Quinyx, and Slack
• You will work with Automation, configuration, documentation and implementation of changes required for fulfilling the needs of different teams
• Continuously analyze the current workflows/processes to identify areas of improvement in these tools
• Assist in project discussions, designs, and implementations
• Identify tooling deficiencies across the organization and work on implementing global solutions where possible
• Assist with user training sessions

Who you are

• Minimum expectation - valid Advanced Salesforce Administrator certification, with experience in working with Zendesk Administration
• Extra points for other additional valid Salesforce certification or Quinyx/Slack Administration experience
• You are user-oriented, enthusiastic and a positive team player
• You are excited by the prospect of new challenges and continually improving the experience for our employees and patients
• We are a fast-growing organization and therefore value versatility and the ability to shift focus to the company needs
• You enjoy helping others by interpreting technological needs and transferring them into functional solutions.
• Sharing knowledge is something that you do and encourage

This is your chance to work for a meaningful company that encourages personal development and celebrates diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or marital status.

We offer a unique opportunity to gain a broad and deep understanding of the inner working at Europe's leading digital healthcare provider. We value grit and a can-do attitude; there is a long and challenging journey ahead of us. You are brave enough to set high goals and then work passionately to achieve them. Last, but not least, we think you believe in that by working together we will achieve greater things than by working alone. At Kry we care about each other and the world around us. Expect to have fun and learn new things every day!