Remote job description

Noom is a digital healthcare company that connects people to content, coaching, community, and clinicians to build healthy habits and promote better living. We're a mission-driven, high-growth organization that's powered by science, technology, and world-class talent.

Noom's mission is to help people everywhere lead healthier lives through behavior change. To continue this mission, Noom will be expanding its reach of the Noom Med program. This expansion includes the creation of a new role to be part of the clinical service team that will support our Noom Med patients.

The Noom Med Registered Nurse role is an opportunity to be part of the Noom patient- facing clinical support team, tasked primarily with delivering a high quality care experience for Noom Med participants. This role will work with patients to help verify medical intake, onboard to the Noom Med program and prepare for clinical appointments. In addition, this role will provide ongoing support to patients throughout their journey in the Noom Med program and escalate any clinical concerns as appropriate.

What You'll Be Doing

  • Verify patient intakes and perform virtual evaluations to obtain patient medical and weight-related histories
  • Serve as a patient advocate and a channel for communications regarding any acute patient concerns, symptoms, or side effects
  • Support patients with information needed to prepare for their clinical appointments
  • Escalate patient concerns to the attending physician team in a timely fashion
  • Provide a high level of counseling and personalized support to patients
  • Participate in all program required trainings and ongoing educational activities designed to enhance clinical knowledge and enhance patient care

What We're Looking For

  • Registered Nurse (RN) license
  • Diploma in nursing or related field
  • 25+ active state licenses and Nurse Licensure Compact (NLC)Outstanding communication skills Ability to interface with patients and all levels of the clinical care team with professionalism
  • Second-to-none "webside manner" with strong ability to project friendliness, warmth, and empathy over audio and video chat
  • Strong interest in obesity care, patient counseling, and supporting patients with comprehensive lifestyle changes
  • Tech savvy with the ability to move easily between multiple systems and data repositories
  • Flexible and comfortable with changing workflows as we test and evolve the role.
  • Experience in a tech startup or telehealth are both plusses
  • Enjoy working in a fast-paced environment that fosters innovation and continuous improvement
  • Ability to prioritize and manage multiple tasks
  • Must be authorized to work in the US - unable to provide visa sponsorship

What Makes This Job Amazing

  • You'll be helping millions of people lead healthier lives every day
  • You'll experience huge learning & professional growth opportunities. Noom believes in supporting you; we'll cover the cost of books, courses, conferences... you name it!
  • You'll become part of our transparent, high-performing, and close-knit team
  • We guarantee you will learn a tremendous amount in a short time. For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement.

Salary

  • The hourly compensation for this role is $30-50/hour

Location

  • By applying to this position you will have an opportunity to share your preferred working location from the following:
  • Remote location(s): United States.

More About Noom

At Noom, we believe that the individual is the greatest force for good, not just in their health but in unlocking their fullest potential. We apply the same principles inside Noom. Across our dynamic organization, we empower our teams to execute on big ideas and we start and end each day with responsibility to make the world a healthier place. Fortune, Inc., Glassdoor, and Crain's have all named Noom a Best Place to Work including being named on Fortune's lists for Best Workplaces in New York, Best Workplaces in Technology, Best Workplaces for Women, and Best Workplaces for Millennials.

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. To request reasonable accommodation, please email accommodations-help@noom.com.

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Our assessment process includes multiple phone and/or video interview rounds, and we will never ask you for personal payment, require you to purchase equipment, or extend a job offer without the completion of this interview process. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to instead apply directly through our website.

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Summary
Company name: Noom
Remote job title: Registered Nurse , Telehealth
Job tags: Patient Counseling, Registered Nurse, Nursing

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