IT Infrastructure Engineer

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local ?" there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in revenue. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town ?" we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

As a member of the IT Infrastructure team you will be responsible for designing, building, and maintaining Faire's corporate IT infrastructure. Working closely with Business Systems, CPE, IAM, and Networking teams you will partner and understand requirements to successfully build and operate supporting systems. We care about good engineering practices that are secure, tested, and easy to maintain that can scale to thousands of users.

What you'll do

• Design, build, and maintain Faires corporate IT infrastructure
• Collaborate with corporate IT teams to define system requirements
• Build tooling to simplify deployment of services that other teams can utilize
• Have a keen eye for security best practices running a growing presence of corporate cloud infrastructure
• Exceptional customer service skills as you will be a point of escalation for the IT Operations team
• Document, teach, communicate, and reinforce procedures and best practices for the IT Team and offer technical mentorship and troubleshooting assistance to junior team members

Qualifications

• 5+ years working in a linux based environment
• 5+ years working with a config management solution
• 3+ years working in a cloud environment (AWS, Azure, GCP)
• Experience building and maintaining observability platforms
• Comfortable building and designing CI/CD pipelines
• Demonstrated experience building internal tools utilizing Python, Ruby, or Go
• Comfortable driving multiple complex projects with varying requirements, trade-offs, and timelines
• Understands the importance of security, compliance, and privacy when working with personal data

Why you'll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.