IT Compliance manager

Ready to be a Titan?

IT Security and Compliance team, within ServiceTitan Information Security, is responsible for secure business enablement through proactive risk management, governance, and the management of compliance programs such as SOC1, SOC2, SOX, PCI, ISO, etc.

ServiceTitan's IT Security and Compliance team is seeking an IT Security and Compliance Manager to join our team. This role reports to the Director of IT Security and Compliance and will work cross functionally to continue build and enhance regulatory compliance programs.

What you'll do:

• Conduct audits over SOC2/1, PCI, or SOX controls, to Identify gaps and deficiencies, and develop remediation plans and oversee control remediation
• Establish, implement and conduct key periodic controls as it applies to IT or Production systems
• Track all audit and compliance remediation efforts and escalate delays and/or when issues are not properly remediated.
• Act as the liaison between auditors and process owners throughout the audit lifecycle.
• Conduct annual information security policy reviews and enhance and update controls to meet new requirements and internal procedural changes. Collaborate with Legal and Security teams to update existing information security policies, standards, guidelines and procedures based on industry best practices and regulatory requirements.
• Plan and lead the design, development, testing, documentation, implementation, and enhancement of information and cybersecurity solutions, security policies, standards, guidelines and procedures to ensure ongoing compliance with security and regulatory requirements.
• Manage implementation of regulatory controls as it relates to proper handling of personal data according to applicable data protection and privacy regulations including CCPA and GDPR.
• Lead third party vendor risk management control activities such as SOC reviews

What you need:

• 4+ years of corporate risk management, consulting, or related experience
• Big 4 experience is a plus
• Minimum of 2 years hands-on experience with SOC 2, SOC 1 and/or SOX
• Experience with implementing NIST 800-171 and/or ISO27001 is a plus
• Experience leading compliance initiatives from start to finish
• Proven understanding and audit experience of cloud technologies, Azure preferred
• Excellent organizational skills with the ability to manage multiple priorities and projects in a fast-paced environment
• Have strong interpersonal, teamwork, and self-initiative skills
• Excellent verbal and written communication skills
• CISA, CISM, or CISSP certification is a plus

Be Human With Us:

Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.

What We Offer:

When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.