We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work?"whether it's from home, an office, or your favorite coffee shop?"while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview:

The Revenue Analytics Manager will be pivotal in conducting advanced analytics to drive insights and recommendations across the Sales, Advertiser Success and Marketing teams. This role is critical in advancing our revenue analytics capabilities, from identifying business challenges to implementing solutions that drive growth and efficiency. A successful candidate will lead critical operational processes including quota setting, account segmentation, and in-depth analysis of performance indicators to support our leadership in assessing and enhancing revenue performance.

About the Job:

Take ownership of monthly, quarterly, and annual Revenue Analytics processes, including Account Segmentation, Account Planning, Quota Planning, Sales Performance Management, and Customer Health monitoring.
Conduct data analysis to draw conclusions and provide recommendations. Develop a deep understanding of our business, delivering strategic insights to guide decisions across go-to-market teams.
Champion the automation of analytics processes to increase efficiency and accuracy. Identify opportunities for streamlining workflows and implement solutions that enhance the speed and reliability of data-driven decision making.
Collaborate on developing a comprehensive end-to-end lifecycle marketing strategy to maximize customer engagement and lifetime value.
Identify initiatives to enhance customer retention, decrease churn, and boost upselling and cross-selling opportunities.
Manage and execute initiatives from start to finish, including cross-functional project management, data collection and manipulation, analysis and modeling, and the communication of insights and recommendations
Conduct complex root cause analyses on intricate business problems, synthesizing insights, and developing clear and concise recommendations. Identify, analyze, and interpret trends or patterns in complex data sets to inform strategic decisions.
Spearhead the design and analysis of data and business processes as required to enhance operational efficiency.
Develop and maintain analytics dashboards and process documentation, including a document repository and standardized reporting frameworks.
Work closely with partners across Sales, Strategic Finance, Product Analytics, Product, and Marketing to align efforts and decisions with data.

About You:

A Bachelor's degree in Business, Analytics, Statistics, or a related field. A Master's degree or MBA is preferred.
5+ years of experience in revenue and/or analytics or business intelligence, preferably within a tech or e-commerce environment.
Demonstrated proficiency with data analysis tools (e.g., SQL, Python, R) and BI tools (e.g., Tableau, Mode).
Strong understanding of sales operations and pipeline management.
Experience in data governance and understanding of sales and martech tools.
Excellent communication and collaboration skills, with a proven ability to work across functions and influence change.
Strategic thinker with an analytical mindset, capable of translating complex data sets into actionable insights.
Demonstrated ability to engage and influence C-level executives and key stakeholders. Skilled in navigating complex organizational structures to foster collaboration and drive consensus across diverse business units.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$142,000-$158,000 USD

WA
$137,000-$152,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$131,000-$145,000 USD

All other states
$118,000-$131,000 USD

Summary
Company name: Instacart
Remote job title: Revenue Analytics Manager
Job tags: analytics, statistics, SQL