Protocol Labs

Developer Relations Lead Client Growth

Protocol Labs

Remote job description

About Protocol Labs

Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet ?" humanity's most important technology ?" as we explore new advances at the intersection of many exciting fields (web3, cryptography, networks, distributed systems) and cultures (startups, research, open-source, distributed work).

The Client Growth team sits under the Ecosystems organization and is responsible for driving the adoption of Filecoin at scale. We are a rapidly growing team tasked with accelerating data onboarding by providing insights, investing in the ecosystem, incubating new products, and leading strategic initiatives. We are building the bridge between web3 technology and mass adoption.

The Client Growth team is looking for an extraordinary Developer Relations Lead to rally developers and data owners around the world to help scale the adoption of Filecoin, enable them to onboard useful data, and develop new open tools and libraries.

Day-to-day, you might help us respond to community support questions, coordinate online and offline events, and write technical guides or update existing documentation. Week-to-week in this role, you might work on your next big demo, plan larger conferences, or help identify new data owners to onboard.

This role comes with a tremendous amount of responsibility, but will also require you to get your hands dirty and execute. If you're up for the challenge, we'd love for you to apply.


  • Starting, leading and growing an open-source community of individuals who are passionate about decentralized data storage and can help bridge the gap between web3 and web2.
  • Working with product and engineering teams to identify opportunities and getting the developer community excited about new challenges to solve.
  • Writing and maintaining tutorials, guides, and documentation to help data owners understand the value proposition of Filecoin and onboard petabytes of data seamlessly.
  • Owning the development of technical and non-technical case-studies (working closely with clients and solution architects) and pushing these to our community through various channels (blogs, social, docs, etc.)
  • Organizing community events around new releases and milestones.
  • Anything else that helps bring our project to the world and gets feedback from actual users

This is likely more work than any one individual could take on on their own. This person could do these items themselves, build (and manage) an internal team, use an external workforce, partnering with the ecosystem and external firms to handle key components, or some combination of all of the above.

Ideal candidates will have...

  • Previously managed technical relationships in a partner or sales engineering capacity globally or in multiple countries
  • Extremely strong interpersonal, written, and verbal communication skills.
  • Experience writing documentation or producing other content to synthesize and simplify technical concepts for technical and non-technical audiences.
  • Familiarity with peer-to-peer, decentralized, or blockchain technologies
  • Experience with developer relations and developer support
  • A technical background, and can code in one or more languages (preferably Rust, Python, Go, Javascript/TypeScript)
  • Have coordinated large events and conferences in the past
  • And will enjoy taking initiative to solve open-ended problems

Preferred Qualifications...

  • Experience speaking at conferences, developer summits, or virtual events.
  • Experience working in or managing open source software communities.
  • Experience teaching, writing, or hosting workshops.
What's it like to work at Protocol Labs?

Protocol Labs' mission is to improve humanity's most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

If you're passionate about the future of computing and a more democratized internet, we want to talk to you.

GDPR for Job Applicants and Candidates

When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. ("Protocol Labs"), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at] Protocol Labs' data protection team can be contacted via legalrequests[at] Your personal data will be processed for the purposes of managing Protocol Labs' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs' behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.

Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Company name: Protocol Labs
Remote job title: Developer Relations Lead Client Growth
Job tags: GDPR, Interviews, data protection

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