Maven is the largest virtual clinic for women's and family health, offering continuous, holistic care for fertility, pregnancy and parenting. Maven's award-winning digital programs are trusted by leading employers and health plans to reduce costs and drive better health outcomes for both parents and children. Founded in 2014 by CEO Kate Ryder, Maven has supported more than 10 million women and families to date. Maven has raised more than $200 million in funding from leading investors including Sequoia, Oak HC/FT, Dragoneer Investment Group and Lux Capital.

Recent awards include:

Built In NYC Best Place to Work (2022)
Built In NYC Best Midsize Companies to Work for (2022)
Built In NYC Best Paying Companies (2022)
FORTUNE Best Place to Work in Health Care (2021)
FORTUNE Best Place to Work in New York (2021)
PARENTS@WORK Best Places to Work for Parents (2021)
ROCK HEALTH Disruptive Founder of the Year (2021)
GREAT PLACE TO WORK Certified (2021)
FAST COMPANY #1 Most Innovative Company in Health (2020)
CB INSIGHTS Digital Health 150 (2020)
INTERBRAND Breakthrough Brand (2020)

Learn more about the meaningful impact your talents will serve for Maven users by clicking here.

Maven is looking for a Mental Health Services Lead to virtually oversee our national network of mental health providers. This is a highly cross-functional role requiring excellent operational skills, comfort collaborating with both clinical and business leadership, and a high level of autonomy. Key responsibilities span treatment, case reviews & clinical escalations, content creation and team management.

As the Mental Health Services Lead, you will be responsible for:

Provide evidence-based treatment via synchronous visits and asynchronous messaging; Manage a 70% caseload
Manage a team of full-time Mental Health providers; Lead independent and group clinical consultation meetings
Support behavioral health clinical escalations
Conduct quality assurance reviews and encounter documentation audits of Mental Health visits; Assist in developing standards for appropriate documentation and practice
Participate on credentialing and quality review committees
Create and/or review member- or provider-facing clinical content
Collaborate with Director of Clinical Compliance on policy development (emergency protocols, etc)
Revise practitioner training in accordance to updates to practice guideline via the NIH, ABPP (American Board of Professional Psychology), NBCC (National Board Certified Counselors), or Board of Behavioral Sciences
Report biweekly to Medical Director and act as point of escalation for any provider concerns and member feedback
Serve as an ambassador of Maven's unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone

We're looking for you to bring:

PsyD or PhD in clinical counseling psychology
Unrestricted active license (able to work independently), without current disciplinary action
Experience providing evidence-based treatment (CBT, etc)
At least 10 years of independent practice experience
Experience leading teams of therapists; Experience with remote teams is a plus
Strong commitment to providing empathetic, culturally humble-care
Ability to work collaboratively with clinicians and cross-functional operational partners
Experience providing video therapy is a plus

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits & Perks:

We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits:

Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
Whole-self care through wellness partnerships*
Work from anywhere IN THE WORLD summer!
In-office catered breakfast on Tuesday, Wednesday Grubhub lunch program & Thursday Maven get-togethers
16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend*
Udemy, annual professional development stipend, and access to a personal career coach through Maven!
401K matching for US-based, full-time employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers listed under Maven DCW Providers, PA are ineligible for these benefits.

Maven is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will also never ask for bank account information (routing, account numbers), social security numbers, passwords or any other sensitive information to be delivered over email, or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com.

Summary
Company name: Maven Clinic
Remote job title: Mental Health Services Lead
Job tags: Psychology, Maven, Mental Health