Clari takes pride in being the leader in Revenue Collaboration & Governance (RevCG) and providing the first platform to stop revenue leak and achieve revenue precision. With Clari's Revenue Platform, all revenue-critical employees now have an enterprise system to run revenue. Forecasting, pipeline management, conversation intelligence, deal execution, coaching, and buyer collaboration (to name a few) are a maze of challenges made simple with Clari. Thousands of teams at leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision.

As a Professional Services Solutions Architect, you are responsible for supporting deployments at our largest and most complex customers along with our core project team.

The ideal candidate is curious, consultative, technical, articulate, and excited about working in a fast-paced environment. You have a Salesforce architecture background as well as extensive data integration experience with CRM and other platforms. You deeply understand how to organize and combine data from different sources to produce insights and analytics to satisfy business needs. If you are a "people person" looking for a dynamic role where you get to work alongside professionals that share that same passion for customers, then we want to hear from you!

This is a fully remote opportunity and can be worked from any location in the United States.

Responsibilities

Work with customers to understand their environment, platforms, and integration tools and their aspiration to optimize revenue operations
Discuss revenue operations architecture strategy, provide best practices, and guide customers in operationalizing the Clari platform within their company and integrating Clari with other platforms
Consult customers on how to organize their data for revenue purposes and merge CRM data with non-CRM data
Translate requirements into use cases and workflows, design and confirm the solution with key decision makers and executives, and assist the customer in operationalizing and gaining value
Develop & maintain relationships with key operations and technical customer champions, including VP Sales Operations/Revenue Operations, Business Systems/Applications, VP IT, CIO, as well as other executives and leadership
Collaborate with customer and company thought leaders on best practices and extended capabilities
Proactively engage clients to drive product adoption and expansion to other use cases with other platforms
Ensure the customer will be a positive reference to other customers/prospects
Build strong cross-functional relationships, working with Sales, Account Management, Customer Success, Support, Product, and Engineering
Share your product expertise with the Product and Engineering teams to drive product improvements and contribute to the product roadmap

Qualifications

Minimum of 10 years of relevant SaaS experience including analytics, business intelligence, and data integration capabilities
Experience in a customer facing Solutions Architect or Salesforce consultant role with focus on Data Integration, Analytics, and Business Intelligence
Experience with integration architecture and ETL tools (such as MuleSoft, Alteryx, Informatica, Fivetran)
Experience with analytics and business intelligence tools (such as Tableau)
Experience with data warehouse tools (such as Snowflake)
Experience with relational databases and schemas
Experience in working with cross-functional teams including Sales, Account Management, Customer Success, Business Intelligence, Product Management, and Engineering
Superior communications skills (presentation, written, and verbal) and demonstrated ability to communicate/present effectively at all levels of the organization including the C-suite
Passion for delivering outstanding customer experience; customer-focused, enthusiastic, positive and service-oriented
Ability to prioritize, multi-task, and perform effectively under pressure
Skilled at problem-solving and decision making with the ability to navigate challenging situations in a professional manner

Work-Life and Benefits @ Clari

Remote-first with opportunities to work and celebrate in person
Medical, dental, vision, short & long-term disability, Life insurance, and EAP
Mental health support provided by Modern Health
Pre-IPO stock options
Wellbeing and professional development funds
Retirement 401(k) plan
100% paid parental leave, plus fertility and family planning support provided by Maven
Discretionary paid time off, monthly 'take a break' days, and Focus Fridays
Focus on culture: Charitable giving match, plus in-person and virtual events

#BI-Remote #LI-Remote

You'll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a nurturing and inclusive environment. One that is free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work-life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work for several years running. We'd love to have you join us on our journey to remarkable!

If you feel you don't meet 100% of the qualifications outlined above, we want you to apply! Clari believes in hiring people, not just skills. If you are passionate about learning and excited about what we are doing, then we want to hear from you.

Clari focuses on culture add, not culture fit. One of our values is One with Customers, and we know we can serve them better when we involve as many different perspectives as possible. Our team is made stronger by what makes you unique, so we hope you'll bring your whole self to the job.

Summary
Company name: Clari
Remote job title: Professional Services Solutions Architect
Job tags: Software as a Service, fivetran, databases