Qualifications:

Call center experience preferred. Excellent communication skills.

Basic knowledge of computer applications.

This is a work from home position.

Must have Internet Service (cannot connect via WIFI); must have modem connection

Home computer, monitor and headset that will allow agent to answer calls

Allow Client's required software to be uploaded to their computer (CT Soft-phone, which allows incoming calls)

Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle

Will need to be able to work a shift between 9am-9pm EST Monday-Frid

Responsibilities:

Call coordinator - will answer phones from potential and existing Client's customers; ask specific questions to determine need and then transfer to the appropriate dept.

Company DescriptionThe staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times.

Summary
GDKN
Customer Service Representative

Tags: Business