Bilingual Call Center Agent

At Percy, we're building new ways to help people like you find employment at some of the best companies in {REGION NAME} and surrounding areas. We're currently looking for a Bilingual Call Center Agent to join a well-established company in the communications industry. Candidates should be prepared to work from home and be comfortable handling inbound customer service calls.

If you have previous customer service or sales experience and are looking for an opportunity where you can use your skills, work from home, and actively help people, this opportunity could be a great fit.

If you'd like to apply, please submit a resume for consideration.

Responsibilities and Duties

• Take inbound calls from customers asking about a wide range of topics
• Understand and explain a variety of different products
• Perform necessary data entry post-call
• Improve processes by recommending efficiencies

Qualifications and Skills

• 1 year of customer service, sales, or retail experience in an office setting
• Available for a full-time schedule
• Ability and desire to speak with customers over the phone
• Willing to work from home

Perks

• Full benefits (Insurance & 401k)
• Large office with real growth opportunities
• PTO & Flex Sick Time
• Full-time schedule with consistent hours