Collabera

Customer Support/ Customer Service Representative

Collabera

Remote job description

Job Description: Initially you will be required to work from home and/or remotely in this role and will require the following:
• Internet Service Provider at home (no public WiFi or Internet)
• Sufficient room to set up a laptop, monitor, keyboard and mouse
• Comfortable space to work for a full shift
• Quiet, private and SECURE space in which to work
  • Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field
  • Relies on instructions and pre-established guidelines to perform the functions of the job
  • Works under immediate supervision
  • Primary job functions do not typically require exercising independent judgment
  • Typically reports to a supervisor or manager.
Calls,call,calling,inbound,outbound,call center,customer support,calling agent,CSR,Customer service representativeCompany DescriptionNot only is Collabera committed to meeting and exceeding our customer's needs, but we also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the "Best Staffing Firms to Work For" since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.

Summary
Collabera
Customer Support/ Customer Service Representative

Tags: Business

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