Senior Software Engineer Performance

Iterable is a cross-channel platform that powers unified customer experiences and empowers marketers to improve on every interaction taking place throughout the customer journey. With Iterable, brands create individualized marketing touchpoints that earn engagement, solidify trust and galvanize loyal consumer-brand relationships.

Developed for the enterprise, Iterable is built from modern technologies that transform cloud, partner and tool-specific data into integrated, personalized engagements. No matter the audience size or degree of campaign sophistication, Iterable empowers brands to implement where it matters most-creating experiences and promoting connections with over 2 billion people world-wide. Leading brands, like Zillow, DoorDash, Calm, Madison Reed, and Box, choose Iterable to power excellent customer experiences throughout the entire lifecycle.

Iterable's momentum grows daily and there has never been a more exciting time to join the team! We've been recognized as one of the Best Places to Work - SF for the past four years, one of the Best Places to Work in Colorado for the past two years, and were named as one of Colorado's Best Paying Companies! We've also been listed on Wealthfront's Career Launching Companies List for the past two years, rank sixth on the list of Top 25 Companies Where Women Want to Work and hold a top 20 spot among the SaaS 100.

We have a global presence with offices in San Francisco, New York, and Denver, and London, and remote employees located all over the world. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

The Team:

The mission of the Platform Group at Iterable is to ensure a highly scalable core platform to support our global enterprise customer base, which is doubling every year. On a daily basis, Iterable ingests billions of user profiles and events. Our workflows & messaging services then trigger billions of emails, mobile push & SMS every month.

The group is responsible for the scalability of these core services:

• Data Ingestion (100K+ events/second)
• Messaging (billions of emails, mobile push, SMS sent per month)
• Workflows (billions of user flows per month)
• Data Services (ElasticSearch, Redis, Postgres)

One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.

How you will make an impact:

The Performance Engineering team is responsible for the evaluation of key production and test services. As a member of the team, you will research and build new approaches to server side performance benchmarks. From here you can support business use cases, system stability, and improve the customer experience. You will evangelize performance tooling by developing in-house expertise and best practices around these technologies, and providing ongoing support to product engineering teams. You will build and operate systems to evaluate our metrics for our 24/7 high-uptime production environment. Here's more information about our Engineering culture, values, and interviewing process.

We believe in a strong, friendly engineering culture. You'll get to work on what you like and one of our explicit goals as a team is to build a uniquely fun and growth-oriented culture.

We are looking for people who have:

• Built complex automated system or performance tests
• Experience with multiple programming languages or an eagerness to learn
• API Experience
• Familiar with common server side testing frameworks and patterns
• Experience with Unix-based systems
• Experience writing and running production code
• Experience or interest in databases and data storage
• NoSQL, key-value stores, messaging, and distributed systems

Nice to haves:

• Experience with one or more testing framework such as Locust, JMeter, Selenium, Gatling
• Experience with running infrastructure as code
• Knowledge of different kinds of performance tests and when to apply each
• AWS experience at scale

Perks & Benefits:

• Paid parental leave
• Great compensation packages, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Day (First Friday off every month)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Daily lunch allowance
• Monthly Employee Wellness allowance
• Quarterly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation

We've rethought traditional workplace planning and are looking to strengthen belonging, innovation, productivity, and happiness whether it's in an office, from home, or a hybrid of the two. As such, we've moved to a single geographical compensation band for all of our employees (the San Francisco Bay Area market for the US, London for the UK).

For Colorado-based employment: The minimum salary for this position is $168,000/year. The compensation package includes equity, plus a range of medical, dental, vision, financial and other benefits. Additionally, perks such as daily paid lunches and generous stipends for health & fitness and learning & development, among others, are included.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.