Grafana Labs

Senior Software Engineer Grafana Ops SLOaaS

Grafana Labs

Remote job description

This is a remote opportunity and we would be interested in applicants from Americas EST timezones only at this time.

Grafana Ops helps engineers detect, respond and learn from system incidents with minimal toil. We develop alerting systems, on-call software, and incident management products that help teams keep their systems stable and available. Our products are built on top of Grafana's open source observability platform, and it's important that as we grow, we improve our performance, increase our reliability and delight our users every step of the way.

We are growing the team to work on a new area: Service Level Objectives. Our goal is to help Grafana users create dashboards and alerts based on their business needs more easily, with a brand new product using the latest features offered by Grafana to offer an amazing experience at any scale.

Backend engineering roles at Grafana require engineers focused on performance and reliability and who enjoy taking projects from conception to production. Since we deploy production services, we have on-call rotations to ensure the health of the system. We use all of our own products for operations, so being on-call is an important way to understand our system and how to use the tools we create.

Our culture is one of remote-first, and our engineering organization is entirely remote. We provide guidance and meet regularly using video calls. We are looking for people who are independent and excellent communicators.

We care deeply about the open source community, and the projects generally are open source; check them out: We primarily use Go.


  • You are familiar with programming languages like Go, C, C#, C++, Java or Rust
  • You can write clean and performant software
  • You have experience with distributed systems development
  • You have experience using operation insights to help teams solve production issues.

Nice to haves:

  • Familiarity with operations/SRE
  • Experience with the monitoring space in general (metrics, logging, tracing, and observability)
  • Experience creating queries/dashboards/alerts/SLOs
  • Familiarity with Incident Response tools
  • Experience with Kubernetes / Prometheus / Bigtable / Open Telemetry technologies

Our hiring process:

  • Video chat with one of our Talent Managers (30 mins)
  • Video chat with 2 Hiring Managers (30 mins)
  • Live Coding Interview with 2 Engineers (60 mins)
  • Systems Design focused interview (45 mins)

In the United States, the Base (OTE for commission positions) compensation range for this role is $148,000 - $185,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

A note about covid-19: All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.

Equal Opportunity Employer: At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we're working hard to make sure that's the foundation of our organisation as we grow.

For information about how your personal data is used once you've applied to a job, check out our privacy policy.

Company name: Grafana Labs
Remote job title: Senior Software Engineer Grafana Ops SLOaaS
Job tags: C, C, Distributed Systems

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