Reliability Engineering Observability

Wise is one of the fastest growing companies in Europe and we're on a mission to make money without borders the new normal. We've got 13 million customers across the globe and we're growing. Fast.

Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply.

• So, we're building a new one.
• And we're looking for a SRE - Observability to join our London based team.
• For our customers, using Wise should feel as simple as sending a text message. Yet behind our app and website lies a complex, one-of-a-kind engine of currencies and routes that's being designed, built and powered by our talented teams in cities around the world. With new capabilities being built every day, there's still a lot to figure out, and we can't do it alone. This role is a unique opportunity to have an impact onWise Mission, grow as a product leader and help save millions more people money.
• The team you'll be working with: Observability
• The Observability team' mission is to make sure Wisers and Customers have visibility into the status of Wise systems. To provide tooling and frameworks for engineering teams for transaction tracing, performance analysis, business monitoring and alerting.
• Here's how you'll be contributing to the Engineering Team
• Observability is key to building a quality product, helping the business move fast and resolving issues as soon as possible. The team is responsible for designing, building and running a comprehensive observability stack for a diverse range of products and architectures.
• In addition, this team leads the charge on defining good observability practices company wide and making it easier to build a better product.
• Experience of Observability tooling e.g. Grafana, Prometheus, Loki, Tempo
• Experience of cloud platforms (e.g. AWS, GCP) and how to monitor them
• Exposure to containers and orchestration e.g. Docker, Kubernetes
• Growth mindset and a desire to learn, teach, and improve skills

What does success look like?

• You'll be building and maintaining the infrastructure and foundation of the technical parts of Wise
• You'll ensure we have our services up and running so product teams can work efficiently
• You'll understand our customers and the impact our product makes in their lives
• You'll have onboarded and found your place through understanding your team and tribe vision and how you can contribute
• You'll also have found your place in our mission and you understand our values and how they can guide you doing your best work
• You help Wise achieve its mission by building on one of the key foundation technology layers at the heart of our platform.

What you get back:

• RSU's in a growing company
• An annual self-development budget

Pet friendly offices

• Lots of fun group activities like yoga, running and boardgame nights
• Relocation and visa expenses covered
• A paid 6-week sabbatical leave after four years
• Find out more about our benefits in our London office

Interested? Find out more:

• How we work - a practical guide
• Engineering team blog
• Scaling our Infrastructure; how we make it work
• The Wise Tech Stack, 2020 edition
• Our Engineering career map
• ...or check out ourEngineering blog.
• We're people without borders - without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you're passionate about learning new things and keen to join our mission, you'll fit right in.
• Also, qualifications aren't that important to us. If you've got great experience, and you're great at articulating your thinking, we'd like to hear from you.
• And because we believe that diverse teams build better products, we'd especially love to hear from you if you're from an under-represented demographic.

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