QA Lead

About the role

As a QA Lead in the Product department at Zyte, you will be responsible for positioning QA to play a pivotal role in estimations, planning, release management, CI/CD, and ultimately the success of our products. You will thrive in this role if you enjoy leading Test/QA teams that ensure that a suite of products maintains a high level of quality when it comes to serving a globally diverse clientbase.

Responsibilities

• Take ownership of the end-to-end QA process for Zyte platform components such as Smart Proxy Manager, Zyte API, and Automatic Extraction, leading an initially small but growing team.
• Engage early and often with stakeholders in the Product department to ensure testable requirements.
• Estimate and plan test efforts; produce requirements traceability matrices and high-level test plans.
• Define clear, unambiguous acceptance/release criteria that dovetail with your test plans.
• Take ownership of release management, firmly establishing QA as the gatekeepers of quality releases.
• Delegate testing duties among team; mentor and evaluate performance continuously.
• Understand what an appropriate test/staging environment will look like; work with the relevant internal stakeholders to build this out.
• Perform hands-on automated and manual testing of both the usability and the correct functioning of existing and new product components including but not limited to: internal and customer-facing dashboards, email integrations, billing and payment integration, APIs, etc.
• For new features, be able to answer the question "We built the thing right, but did we build the right thing?" before signing off any release.
• Work with Head of QA to continue to innovate in terms of automation, CI/CD and the QA tech stack.
• Proactively make improvements to QA methodologies by employing other technologies and tools.
• Make recommendations to Head of QA around hiring, team structure, and direction.

Requirements:

• 2+ years of relevant experience as QA Lead or Test Lead, ideally of SaaS offerings.
• Demonstrable experience testing HTTP APIs, web front ends, and backend integrations.
• Demonstrable test automation experience, preferably with Python.
• Experience with modern CI/CD technologies such as Jenkins, Drone, CircleCI, BitBucket Pipelines, or similar.
• Solid grasp of software QA methodologies, tools, and processes.
• Experience with issue tracking systems such as JIRA, Redmine, or similar.
• Excellent level of written and spoken English; confident communicator; able to communicate on both technical and non-technical levels with various stakeholders on all matters QA.
• Good understanding of web frontend technologies.
• Eager to learn in a fast-paced Agile environment.
• Ability to manage multiple projects simultaneously.

Bonus points for:

• ISTQB qualifications
• Experience working remotely and managing asynchronous communication.
• Experience with UI, API, and Functional test tools such as Selenium, Capybara, Citrus, JMeter, Postman, or similar.
• Experience with Product QA specifically as it pertains to data extraction from the web.
• Automated data analysis skills with e.g. Python/Pandas, SQL, or similar
• Contract Testing experience
• Performance Testing experience
• Substantial backend & testing experience