The Customer Education team at Grafana Labs was formed at the end of September 2021. We are looking for Grafana University, Curriculum Development Intern, reporting to our Senior Curriculum Developer. The primary duty of our curriculum developers is to create content for our online self-paced offering, Grafana University.

Your work will be done with guidance in a collaborative, learning way. You are not expected to know how to do everything, but will be exposed to and use many of the methods and tools used to create effective, online instructional materials.

You will need to be comfortable with learning new software quickly, researching technical topics, collaborating with our curriculum development team, and reviewing course materials. You should be in your final year of College or University.

Key Responsibilities

Assist in the production of training videos, including basic audio post-production, assembling videos in Camtasia, and creating caption files
Help manage course materials in our Learning Management System (LMS), Docebo
Assist in reviewing training videos and hands-on exercises for clarity, ease of use, and learning impact
Research training topics and locate reference materials such as documentation or blog posts
Assist in planning and creating hands-on exercises
Document team processes in our internal wiki

Requirements

Strong aptitude for learning new technologies quickly
Ability to effectively connect and collaborate with a globally distributed team while working remotely
Reliable access to a workspace that has a good internet connection and is suitable for collaborative, remote work, including video conferencing

Nice-to-haves

Experience with prioritizing and managing your own projects in order to meet tight deadlines
Experience with developing educational materials or teaching
Familiarity with data visualization, metrics, monitoring, and/or observability technology

Internship Program Information:

Applications Open: September 28, 2022
Application Review Starts: October 17, 2022
Ability to work full-time for Summer 2023
This will be a paid internship
You are currently an enrolled student attending a college or university with an expected graduation date in Spring or Summer of 2024

About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

A note about covid-19: All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.

Equal Opportunity Employer: At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we're working hard to make sure that's the foundation of our organisation as we grow.

For information about how your personal data is used once you've applied to a job, check out our privacy policy.

Summary
Company name: Grafana Labs
Remote job title: Curriculum Development Intern
Job tags: Curriculum Development, Grafana, Video Conferencing