Senior Account Manager

Senior Account Manager Intapp is looking for a Senior Account Manager (SAM) for the DealCloud product line. In this role you will cultivate and grow its existing client base and identify new opportunities while maximizing customer benefit and adoption of our software platform. The Senior Account Manager will be responsible for fostering long-term relationships, procuring associated renewals, and turning critically important accounts into deeply engaged, strategic partners. Joining DealCloud will give new team members an opportunity to work with a very talented leadership team of executives with backgrounds that include leading financial firms. DealCloud is revolutionizing the private capital markets around the world with data, transparency, great product and great service. We have already made huge strides, but we are just getting started! What You'll Do: - Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services. - Managing the entire sales lifecycle of transactions to ensure visibility into and predictability of the lead-to-close process. - Acting as a representative to maintain positive relationships with all employees, customers, partners, and shareholders. - Work to identify and/or develop upsell opportunities. - Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals. - Providing timely and positive resolution of escalated sales-related issues - Communicating with key customers, business partners and executives on significant issues and accomplishments. What You'll Get: - Competitive compensation - Challenging and rewarding work - Generous benefits package - An incredible team of smart and mission-driven people to work with What You'll Need: - Minimum 4+ years of account management experience in software industry - Strong interpersonal communication skills and ability to achieve set goals and deadlines - Natural leadership skills, and ability to mobilize people towards a goal - Ability to pick up new technologies easily - Good understanding of Excel, financial modeling, and financial reporting - Experience with Salesforce or other CRM platforms - Prior experience in closing sales deals at the executive level a plus - Knowledge of the private equity and financial services market preferred #LI-MH1 #LI-REMOTE Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.