Salesforce System Administrator

From the Lloyd's of London coffee shop to the moon landing, every venture relies on insurance. The $1 trillion insurance industry is fundamental to our economy and society, but remains stuck in the stone age. Incumbents rely on antiquated pen-and-paper process and there's a huge opportunity to transform it through technology. At Newfront, we're building software to supercharge insurance brokers and help them deliver a delightful experience to clients.

While we're a technology-driven company, we believe that people and trusted relationships matter. Newfront believes in empowering people rather than "disrupting" them. Our singular mission is to create the future of work for this massive industry.

We believe breakout growth creates breakout opportunities and diversity drives innovation.

From the team

A Salesforce System Administrator at Newfront is primarily responsible maintaining the existing Salesforce systems on a day-to-day basis and acting as the first line of support for users. A System Administrator will manage change control between sandbox and production environments as well as assist with ongoing system maintenance and enhancements. This person will support the larger Salesforce team on different projects including helping with system configuration, documentation, testing and training.

General information

This position is a salaried, exempt and full-time position. This position is remote and/or option to work from any Newfront Office locations. This position reports to the head of the Salesforce department.

What you bring to the table

Works well with others in a fast-paced environment and is responsive to co-workers and colleagues. Ability to bring past expertise of working in an enterprise-level Salesforce system to this position. This person is able to understand how to manage all aspects of administering a Salesforce System.

• Configuration in Lightning Experience including security/sharing model, page layouts and fields
• Experience with migrating metadata using Change Sets or IDE

Able to create/maintain Flows

Ability to QA configuration/code

Sales/Service and Force.com Cloud Expertise

Salesforce Reports/Dashboards

• Salesforce Customer/Partner Community, Slack/Salesforce integration, FSC Cloud, Salesforce Shield and Mask knowledge desired
• Comfortable with the end-to-end Salesforce development lifecycle (Sandbox creation and maintenance, developing in sandboxes, test coverage, change sets, maintaining a staging environment, deployments to Production)
• Experience managing third-party tools and integrations in Salesforce, from simple AppExchange apps to highly customizable and robust solutions

Experience with security best practices

Jira ticket experience desired

Insurance industry knowledge a plus

• Ability to multi-task efficiently and to be flexible with ever-changing priorities and deadlines
• Proficiency in Microsoft Excel and vLookups
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills

Education and experience

• Salesforce configuration and management experience required
• College degree preferred.

Certificates, licenses, registration

Salesforce Certified Administrator certification or equivalent required. Salesforce Certified Platform App Builder and/or additional certifications a plus. Bachelor's degree or higher preferred.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires moderate to long amounts of time sitting at desk, using computer monitor and keyboard, speaking on the phone, etc.
• Requires short to moderate (intermittent) amounts of time standing or walking to visit clients, often for meetings that require sitting.
• Requires very occasional lifting of objects (mostly client collateral, lap top equipment, etc.) less than 20 pounds.
• Newfront is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Newfront provides reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@newfront.com.

NOTE: The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.