Sales Enablement Program Manager

Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That's the power of data in motion in action-giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we're building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

We're looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow-whether you're just starting out in your career or managing a large team, you'll be amazed at the magnitude of your impact.

The Senior Sales Enablement Program Manager is responsible for working closely with the Director of Sales Enablement and Head of Global Performance to assist in the development and execution of strategic enablement programs for the Sales organization. You will not only create, manage, and fine tune sales programs, but you will be a credible expert in all aspects of data in motion, Confluent customers' value drivers, and the overall market for cloud solutions.

LOCATION - Remote work will be fine with flexibility to travel to Bay Area

Job Responsibilities:

• Design, implement, and sustain the successful execution of sales enablement programs to ensure the internal GTM sellers are equipped with content, resources, tools, and training to effectively differentiate and sell our Confluent solution.
• Be at the forefront of Confluent's cloud and consumption GTM motion, ensuring you have deep understanding of our customer's value drivers and can articulate Confluent's value messaging with authority and credibility
• Collaborate with SMEs to identify and develop core sales training and enablement curriculum, customized regionally as needed, for various internal audiences.
• Lead and manage the weekly live enablement session for the GTM organization including stakeholder participation, content development, success stories, to inform, inspire, and drive attainment.
• Ensure alignment of sales enablement activities with key internal events, such as new product releases, campaigns, and global training events (Sales Kick Off, etc.).
• Accurately create field-specific deliverables, leveraging internal experts and incorporating feedback from stakeholders.
• Collaborate with SMEs to develop content resources and training that can scale for both Confluent and Partner sellers.
• Measure and report on the effectiveness of sales enablement investments and the programs conducted. and take action to optimize. Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery.
• Leverage and create engaging and impactful content in our CMS, LMS and other tools for delivering formal and informal/social learning.
• Assist in developing reinforcement solutions to help drive long term customer success.
• Successfully accomplish responsibilities with minimal direction or oversight.
• Job Requirements (Knowledge, Skills, And Abilities)
• Alignment to Confluent's core values and a commitment to promoting an inclusive work environment for all employees
• Solid understanding of enterprise sales processes, and how to evangelize and roll them out effectively across a Global Sales organization.
• Sales Enablement experience in Cloud, Database, SaaS, and/or Open Source. Specific experience with consumption sales motions.
• Demonstrated capability in working with various departments such as Sales, Product Marketing, and Product Management.
• Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics, and action plans.
• Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal stakeholders).
• Thrives in a dynamic work environment and is able to manage competing priorities.
• Strong analytical and quantitative skills. Ability to intuitively understand operational challenges and provide timely recommendations in order to drive business decisions.
• Proven project management/operational skills.
• Outstanding communication skills and ability to clearly articulate information tailored to the audience across organizations including the executive team.
• Results oriented and comfortable working with leveraging data from multiple sources to make informed decisions.
• Exceptional interpersonal skills. Able to drive alignment across stakeholders and influence outcomes and decisions related to key initiatives.
• Collaborate and effectively work across multiple levels, roles, and functions internally.
• Experience as a quota carrying Sales role - Inside or Field - a plus.

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

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