Description of Duties:

We're looking for a Sales Development Manager to join Grafana Labs and lead a team of Sales Development Representatives. In this role, you will help scale our SDR function and develop, train, and hire highly driven and enthusiastic team members. Reporting to our Director, Sales Development, you will help grow our team culture based on a shared set of values and shared wins. To be successful in this role, you should find joy in building and enabling successful teams through a clear vision, structure, and strategy and be passionate about process, metrics, and developing your team, but are not a micromanager of your team members.

Responsibilities:

Identify, hire, coach, and promote top talent
Work with the Sales, Marketing, and Operations Teams to help define strategy and processes to improve efficiency and scale growth of your team
Work with Marketing to ensure quality generation, enablement, and nurturing of leads
Work closely with Sales Executives to ensure enough quality pipeline to help meet revenue targets
Empower your team with creative and scalable pipeline generation strategies
Become the expert of your business; build a deep understanding of your region's key metrics, performance, challenges, and areas for growth
Regularly report on key individual and team metrics to identify strengths and area for improvement to Sales and Marketing Leadership

Requirements:

Located in the Central Region of the United States
Ability to build strong and positive relationships across departments
The cleverness to think about driving rep efficiency and pipeline growth, and the drive to get things done
Autonomy and ability to operate and thrive in an ambitious, ephemeral, collaborative self-starting environment
Self-disciplined with the ability to prioritize and handle a variety of high-visibility, high-impact initiatives
The heart and dedication to aid SDR's in challenging themselves and learn new skills and strategies to hit their long term career goals
2+ years of experience in software tech sales and/or sales development, preferably in the Open Source space
2+ years of experience in a leadership or management capacity
Success in driving pipeline through inbound and outbound prospecting strategies
Whether through work or life experience, you have proven success in working with people across cultures and countries.

About Grafana Labs: There are more than 900,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include three other open-source projects, Grafana Loki (for logs), Grafana Mimir (for metrics), and Grafana Tempo (for traces).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

A note about covid-19: All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.

Equal Opportunity Employer: At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we're working hard to make sure that's the foundation of our organisation as we grow.

For information about how your personal data is used once you've applied to a job, check out our privacy policy.

Summary
Company name: Grafana Labs
Remote job title: Manager, Sales Development
Job tags: Open Source Software, Sales Development