Enterprise Strategic Account Manager

About Ethos

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes!

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families!

Duties and Responsibilities:

The Strategic Account Manager will work closely with the Enterprise Sales team to grow and manage enterprise level accounts. This role will evolve as the channel grows, but the initial expectations are to:

• Lead post-deal partner management that includes, but isn't limited to, driving sales planning, adoption of the Ethos offering and managing growth
• Monitor and maintain account performance using data-driven metrics
• Cultivate strong relationships with key agents and influencers
• Establish thought leadership and help build a trusted brand
• Roll up your sleeves and execute in ambiguous environments
• This role will require the ability to think on your feet, hustle and be proactive
• Willingness to dive into the user experience, product road map and be the voice of the account partner to internal stakeholders - translate their needs and advocate on their behalf

Qualifications and Skills:

• Strength to craft a value proposition based on the needs of the partner and sell the appropriate solution per situation
• Ability to oversee partnership onboarding, integration and relationship management to ensure a successful partnership
• Ability to drive optimization of sales processes & integrations
• Ability to design and drive execution of account growth rollout plans (e.g. integration plans, enablement, co-marketing efforts) with key stakeholders across the partner organization
• Demonstrated sales development experience to drive sales growth through newly acquired distribution relationships with downline sub-agencies and agents
• Competitive product and operational value chain knowledge to convey the story of Ethos' key points of differentiation and advantage
• History of working with marketing, operations and other cross-functional teams to drive adoption by the agent force
• Effective and proactive communicator with internal partners
• Strong interpersonal skills, with the ability to identify and provide comprehensive solutions for varying partner needs
• Willingness to hustle and get in the weeds with our highest valued partners
• Excellent project management skills
• Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment

Nice to have:

• 5 years experience in insurance distribution; experience with Network Marketing Organizations highly preferred
• Marketing and/or consumer sales experience
• Experience scaling and optimizing enterprise partnerships and accounts
• Tech savvy

Fit (organization, culture, leadership, personality):

• Believe in and demonstrate core values
• Serve our families
• Intellectual rigor
• Bias for impact
• Speak your mind
• Passionate about the mission to "protect the next millions of families"
• A progressive and innovative view of insurtech and fintech opportunities in a mature industry
• Progress over perfection, growth-oriented and a high sense of urgency
• Open and transparent, feedback is very important
• Collaborative and communicative (free-flowing)
• Takes pride in willingness to jump in and "do" vs tell or observe
• Communicate early and often and collaborate with internal stakeholders
• Detail-oriented and ability to think both strategically and tactically

#LI-Remote

#LI-JA1

Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.