Technical Sales - German Speaker


Remote job description

Can you help us change the world?

Yes, you read that correctly. It sounds grand, but we've got big ideas at Mews. We're transforming the world of hospitality, re-imagining the industry with a best-in-class cloud-based property management solution for hotels, hostels, apartments, and so much more. We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? If you're a Technical Sales Engineer, keep reading and tumble down the Mews rabbit hole...

About the role

First things first: you want to know what you're actually applying for. It's impossible to capture every nuance of a role - especially at a rapidly growing company like Mews - but if we had to distil it down to a job description (which we do, because this is a job description), it would be this:

As a Technical Sales Engineer you'll also support the growth of the business by providing technical sales support for customers and the regional sales force, including pre and post client interaction throughout the sales process. You will be the technical part of the sales person, solving the more technical and specific questions for the customer and sales. You work closely with sales to close the deal. You will prepare and deliver technical presentations explaining products and/ or services to customers and prospective customers. Confer with customers and customer engineers to assess needs and to determine system requirements. Help clients solve problems with installed software. Communicate with sales teams to understand customer requirements and provide technical sales support. Further, you will have experience working in cross-functional teams assisting with product development and applications recommendations that align with evolving market requirements.

Your mission, should you choose to accept it:

  • Collaborate with commercial teams to understand customer challenges and provide technical sales support;
  • Prepare and deliver technical presentations explaining products and/ or services to customers and prospective customers;
  • Be the technical linking pin between sales and the (potential) customer;
  • Effective support and problem solving for new and existing enterprise clients;
  • Exploring creative ways to develop on the platform and answering inquiries about our APIs and technical possibilities;
  • Aligning with RnD on future roadmap initiatives and sharing feedback on released features and client trends;
  • Ability to present, develop and demonstrate products and solutions for potential and current customers;
  • Partner with Sales and Marketing teams to increase efficiency and effectiveness of product sales from the top of the funnel to project delivery and pinpoint areas for improvement;
  • Support prospective customers, acting as the primary resource on product and technical knowledge, helping to resolve any unmet technical needs/or issues clients may have;
  • Proactively offer product insights and solutions to issues and implement either manual or automated solutions that best suit customer needs;
  • Create client-facing presentations with Proof of Concept/project proposals, solutions, product demos, expense estimates and offer solutions to technical complaints and concerns.


You'll be a great fit if you bring a few of the below with you:

  • Minimum of 4 years of relevant experience as a sales engineer, pre-sales, product specialist and/ or technical sales;
  • Fluent in German and English;
  • Proven track record selling complex technical SAAS solutions;
  • Strong knowledge of Cloud, SaaS, and/ or Enterprise Solutions;
  • Basic programming skills is a plus;
  • Experience in the hospitality world is a plus;
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies;
  • Must be able to communicate technological solutions and product knowledge not only to technical but to business users as well;
  • Understanding of the Sales Cycle and where the Sales Engineering Team is responsible;
  • Ability to maintain focus and business acumen under sometimes stressful sales/business negotiations;
  • A genuine interest in new technologies that bring innovation in hospitality;
  • Ability to work in a fast-paced company, ready to work on your own or as part of a team;
  • Highly structured and organized;
  • Ability to take feedback, learn quickly and adapt to new situations;
  • A driver of new ideas and suggestions in order to move the company forward;
  • Not afraid to challenge the status quo;
  • Outgoing, social, ready to communicate with employees, customers and partners across different countries and different organizational levels.


What's in it for you?

Did you know that Mews was voted the Best Place to Work in Hotel Tech for 2 years running? You do now. Most of that is down to our inspiring team, but part of it is because of some pretty amazing perks. As well as awesome colleagues and stimulating work, you'll get:

  • Company shares
  • Unlimited holiday (no, this is not a typo)
  • Health and wellness plans
  • Flexible Benefits via Ben Platform
  • Remote/flexible working
  • Regular team events, socials and a legendary annual company gathering, Mews Con (the only con that's actually a pro)

Who is Mews?

We want to get to know you, so it's only fair we tell you a little bit about ourselves first. We were founded in 2012 by a team of former hoteliers, and since then we've been transforming hospitality for both hotel staff and guests.

Essentially, Mews is a powerful software platform that acts as a central nervous system for hotels, hostels, apartments and more. We use smart tech and automation to make day-to-day operations easier for hoteliers, so they can focus on the thing that really matters: providing remarkable guest experiences.

More than 2,000 properties across 60+ countries are powered by Mews, with more joining every week. Bookings, payments, operations, guest management - everything a hotel needs to operate can be done through our solution. We work with some amazing hotels, including Sage Hospitality Group, Machefert Group, The Student Hotel, and Tsogo Sun Hotels.

Life at Mews

That's what we do, but what about who we are? Mews' culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You'll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you'll always be able to rely on those around you.

Yes, we're ambitious and we move fast, but we know the value of fun and taking a breather. Every month we have a Wellness Wednesday, a day off that you can use to boost your health, whether that's a long lie-in, a trip to the gym, or anything in between. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team. Oh, and we love our pets. To get more of an idea what life at Mews is like (and to see dozens of cute cats, dogs, and hamsters), check out our Instagram.

We're guided by our five key values; if you see yourself in them, it's time to get in touch.


We truly believe that great technology can make the entire human experience better.


We're tough. The workload might be heavy, but with one foot in front of the other, we can handle an intensity workout.


We're innately curious. We read, we discover, we ask questions, we challenge assumptions, and we're obsessed with the word 'why'.


We're an open book. We share our work and experiences with one another, as well as our community.


You can't take risks if you're afraid to fail. We all make mistakes. The key is to learn, get feedback and improve.

Everyone is welcome at Mews

This part is straightforward. We're an equal opportunity employer and truly value diversity within our company. We never have and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status - or anything else for that matter.

Think this could be the beginning of a beautiful friendship? If you'd like to know more about us and what we do, check out Otherwise, spruce up your CV and apply. We can't wait to hear from you.

Company name: MEWS
Remote job title: Technical Sales - German Speaker
Job tags: Hospitality, Recreation

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