Fast

Solutions Consultant

Fast

Remote job description

Build the world's fastest Identity and Checkout products

Company Mission

Our mission is to make buying online faster, safer and easier for everyone. Fast Login and Fast Checkout enable a one-click sign-in and purchasing experience that makes it easier for people to buy and merchants to sell. The company's products work on any browser, device or platform to deliver a consistent, stress-free purchasing experience. Fast is entirely consumer-focused and invests heavily in its users' privacy and data security. Headquartered in San Francisco but open to a globally remote workforce, we are a founders-led, privately held company funded by Stripe, Index Ventures, Susa Ventures and other world-class investors.

We are committed to diversity and inclusion, and demonstrate our values through equitable pay, fantastic benefits, and access to all reasonable accommodations.

We are looking for a creative, forward-thinking, and experienced Presales professional who will play a crucial part in our sales and go to market processes across Growth, Enterprise and Strategic teams.

Not only will you help guide our customers and prospects through their evaluation and onboarding process, but will be seen as a critical voice in the development and implementation of Fast products to our expanding customer base and ensure customer success and adoption.

  • Are you able to build relationships with new customers and be seen as a trusted technical advisor, and are passionate about Solutions?
  • We want to talk to you!

Note: The ideal candidate may not tick every box on our wishlist, but will be someone who flourishes in a growth environment, with endless opportunities to affect customer experience and define innovative solutions.

Role

  • Understand our solution and be able to provide technical guidance to the sales team, prospects, and clients
  • Be a voice of the customer to define the company's solutions and influence how they can be applied to solve business needs
  • Drive thought leadership and build key relationships with main technical stakeholders to be viewed as a trusted advisor
  • Perform account planning, discovery, and develop a vision which matches client's objectives
  • Develop and present compelling customer journeys and demonstrations of the Fast solutions
  • Collaborate with Solution Architects and Product to deliver proof of concept and custom client scenarios
  • Help bring innovative and scalable solutions to the Solutions organization
  • Respond to RFPs, security questionnaires and technical proposals
  • Develop and maintain authoritative understanding of FinTech and Commerce trends

Qualifications

  • Prior experience as a Sales/Solution Engineer/Architect/Consultant for a high growth organization
  • Experience in eCommerce/Retail/Payments/FinTech
  • Knowledge of front end technologies: RESTful APIs, JSON, Webhooks, React, Vue, Node etc.
  • Ability to put together compelling demonstrations/presentations/process diagrams/architecture diagrams
  • Understanding of microservices architecture and concept of headless value
  • Self-managed, responsive, and dedicated to making our customers successful
  • Ability to be viewed as a trusted advisor and thought leader
  • Familiarity with Commerce or MarTech solutions a plus
  • Willingness to travel to customer sites
  • Strong interpersonal skills, ability to convey and relate ideas to others

Nice to Have

  • Extensive experience in a Technical Support/Pre-Sales role
  • Relevant university degree or equivalent experience
  • Previous startup experience
  • Benefits and Perks- Because People Matter
  • Comprehensive insurance (paid 99% by the company) with no deductible, and 10 dollar copays
  • Globally remote with flexible work schedules to fit your needs
  • Generous parental/family leave for all caregivers- available at any time within 12 months after the new family member joins you
  • 401k with match up to 4%

Equity grant

  • People-focused PTO that you determine- time off is there when you want it, when you need it
  • Frequent inclusive events scheduled to allow everyone to express their voice (or dance skills)
  • Monthly exercise and internet stipends---and snacks



Summary
Company name: Fast
Remote job title: Solutions Consultant

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