Sales Operations Analyst

Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world.

Please check out our public handbook to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews left by other candidates and our employees on Glassdoor. If this job description resonates with you, we want to hear from you!

All of our positions are fully remote. You do not have to relocate to join us!

How we work

• We love working async and this means you get to do your own schedule.
• We empower ownership and proactivity and when in doubt default to action instead of waiting.

The position

This is an exciting time to join Remote and make a personal impact in the global employment space joining our Sales Enablement and Operations team as a Sales Operations Analyst.

As a dynamic and energetic professional, you will own the planning, implementation and overseeing of this chapter as part of the Sales Enablement and Operations team.

Requirements

• Understanding of sales processes, CRMs, and pipeline management
• You have at least 3 years of experience as a Business Analyst, Systems Admin, Sales Operations, or Business Operations.
• Excellent organization, time management, and prioritization skills
• Experience with Salesforce is required: Build and maintain custom objects/ fields, validation rules, layouts, reports, dashboards, profiles, permission sets, sharing rules, Lightning flows, and integrations
• Experience with Google Sheets and maintaining formulas for large amounts of datasets is required, with the ability to explain changes and formulas.
• Documenting changes and ability to explain formula functions
• Experience with Outreach, HubSpot, and ZoomInfo preferred
• You share our values and work in accordance with those values
• SaaS and B2B experience preferred
• You are passionate about accomplishing goals and ensuring quality

Key Responsibilities

• Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth
• Work with other senior members of the team to improve integration between Salesforce and other mission-critical systems, including HubSpot, Drift and Zendesk.
• Maintain and evangelize communication best practices for sales and sales support functions
• Document and create knowledge repository for first-tier sales support
• Maintain data integrity within customer records in Salesforce.com and other systems
• Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair unbiased compensation and fair pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labour practices and therefore pay a minimum annual salary of USD 40,000 per year, in all locations throughout the world. Actual compensation may vary based upon geographical location, experience, and/or skill level. However, it will never be below our minimum global compensation mentioned.

Benefits

You can learn more about the benefits we're offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page.

Practicals

• You'll report to: Senior Manager, Sales Strategy
• Team: Sales Strategy
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

• (async) Profile review
• Interview with recruiter
• (async) Written challenge
• Interview with Senior Manager, Sales Strategy
• Interview with team members (no managers present)
• Interview with Director of Sales Enablement and Operations
• (async) Offer

How to apply

Please fill out the form below. Thank you.