Remote Sales/Tech Support Representative


Job description

Staffmark is recruiting for skilled Remote Sales Technical Support Representatives - This is a DIRECT HIRE opportunity with one of the country's leading providers of wireless technical support!!

In this role as a Remote Sales Technical Support Representative, you will resolve issues with mobile phone devices, computers, tablets, and other electronics while up-selling customers on value added products.

For immediate consideration for the Remote Sales Technical Support Representative position email your resume to [email protected] today!!

Why Apply??
• Decide when you work and control your earnings with the PPX compensation plan (Pay per experience employees, on average, make 15% more than hourly pay) First 90 days base pay rate of $16.50/ hour
• Earn shift differential for each call taken after 6pm and on weekends
• Earn Bilingual differential for each call
• Extensive paid training
• Tremendous opportunity for advancement within the company
• Eligible for health benefits on day 31 of fulltime employment
• Vacation/Holiday pay
• Tuition reimbursement
• 401K

Duties and Specifications:
• Take incoming calls or messages from customers regarding their mobile devices, tablets, computers, and/or other consumer electronics
• Provide customer with logical trouble shooting to resolve operation issues on mobile devices, tablets, computers and/or other consumer electronics
• Using processes outlined and available tools, achieve First Call resolution standards
• Provide a value-added experience by up-selling customers on beneficial products with outstanding customer service

Qualified applicants will have:
• Minimum 1-year call center customer service experience
• Minimum 6 months sales experience
• Ability to work full time (at least 30 hours to qualify for benefits)
• Ability to work from home
• Excellent computer skills
• Excellent knowledge of cell phone troubleshooting (personal or professional experience acceptable)

For immediate consideration for the Remote Sales Technical Support Representative position email your resume to [email protected] today!!

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

Remote Sales/Tech Support Representative

Tags: technology
  • location or timezone

    United StatesUnited States
  • category

  • hourly salary range

    $ 16.5 - 16.5
  • posted

    11 days ago

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