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Inbound Sales Agent

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Remote job description

**LIMITED TIME: $750 New Hire Joining Bonus + $750 Milestone Bonus for Sales Agents, for a TOTAL $1500**

Would you identify yourself as goal oriented, optimistic and tenacious?

Do you pursue your career goals with energy, drive and a need to achieve?

Are you competitive by nature and love to WIN?

If you answered yes to the 3 questions above you may be an exceptional candidate to join our expanding team of Inbound Sales Account Executives for our Coeur d' Alene, ID Call Center. In this role you would responsible for sharing knowledge and enthusiasm about pricing, services, and technology for DISH Network. 100% inbound calls explaining the value of products and services with absolutely no cold-calling!

This is a Remote Work from Home position available to Idaho residents. We are unable to hire if you reside in another state. For this position there are minimum computer, accessories, and internet specs that must be met in order to perform the essential job functions in a remote WFH environment. Please ensure you MEET ALL MINIMUM REQUIREMENTS prior to submitting your resume.

PERKS OF EMPLOYMENT:

  • Highly competitive base hourly rate, coupled with an Exceptional Commission Structure
  • 40hrs/ week with opportunity for overtime
  • $750 New Hire Joining Bonus - $250 after 30 days and $500 after 60 days *conditions apply
  • $750 Milestone Bonus – $250 after 90 days and $500 after 120 days *conditions apply
  • AWESOME BENEFITS: Full Medical/ Dental/ Vision/ Tenure based PTO accrual/ Life Insurance/ Long Term & Short Term Disability/ Paid holidays/ 401K with 3% match
  • Discounts up to $600 annually on Dish services for all Employees
  • Employee Referral Bonus with no cap
  • $25 Internet Stipend per month after 60 days of employment

RESPONSIBILITIES:

  • Build quick rapport with new and existing customers using assertiveness and confidence to educate them on the value of being a DISH customer
  • Apply sales methodologies and problem-solving strategies to best position DISH's products and services while providing long-term, individualized solutions to customers and closing all sales with integrity
  • Identify customer pain points, overcome objections and create urgency to remove any roadblocks that may prevent the customer from being ready to buy today!
  • Apply proven de-escalation skills with any upset or irate customers prior to addressing their needs to ensure a positive customer experience
  • Use web-based tools to stay current on industry-wide products, features, and services
  • Consistently strive to exceed in all performance standards
  • Be receptive to receiving and applying any and all Coaching or Feedback given by the Leadership team
  • Other similar and/or related duties as assigned

As a company we strive for our Leadership Team to be promoted from within. We have several career paths for our employees to pursue within Operations, Training, Workforce, Quality Assurance, Upper Level Management and more!

Classification: Full-time

Paid Training: $14.50 per hour

Training: 4 weeks of classroom and on the job training

Base Pay: $12.69 per hour with an additional $2.00 per hour attendance incentive PLUS Lucrative performance based Commission! TOP Performers Earning $33.00 + per hour

Hours of Operation: 6:00AM-10:00PM PST-7 days a week

Fixed production schedule that will include one weekend shift beginning the 5th week of employment.

QUALIFICATIONS:

  • Self-Motivated to successfully achieve goals while consistently striving to be a top performer
  • Quick and creative problem solving techniques
  • Adaptable, coachable and openness to change
  • Efficient with navigating and multi-tasking on a desktop computer
  • Willing to work assigned shifts and hours
  • Ability to HAVE FUN and grow in a career!

Education and Experience Required:

  • High school diploma or equivalent required
  • 1 year call center and/or sales experience preferred; but will train the positive, driven candidate ready to learn!

THE FOLLOWING ARE COMPUTER/ ACCESSORY/ AND INTERNET REQUIREMENTS TO WORK FROM HOME:

Personal Computer Requirements

· Desktop or laptop with Microsoft Windows (At this time, we CANNOT support Apple/Mac, iOS, Chromebook, Android)

· Less than 7 years old

· Intel or AMD 64-bit processor I5 - 3rd gen processor (quad core processor) or better

· Minimum 4 GB RAM

· USB port dedicated for flash drive use

Accessories

· All accessories must be wired without use of adapters, docks or dongles

· Two display monitors, one must be at least 13", and the other at least 19"

· Web camera

· Noise-canceling USB headset that is not Bluetooth (Jabra BIZ 1500 or Sennheiser SC60 recommended)

· Keyboard and mouse

Home Internet

· Cable, DSL, or Fiber ISP – satellite and fixed wireless are not supported

· Stable internet connection with no packet loss

· Wired Ethernet between modem and PC without use of an adapter: Wi-Fi / wireless is not supported

· Minimum internet speeds: 20 Mbps download, 2 Mbps upload

· Prefers that At Home agents do not have bandwidth or data caps on Internet usage (caps lower than 250GB are not recommended)

Please apply and complete the Inspiro Sales VDI Tech Requirements Verification Form to expedite your application. Once complete, we will contact you via provided phone or email address: https://cutt.ly/QxuETmv

#InspireYourNext by becoming a part of the Inspiro family AND APPLY NOW!



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Inbound Sales Agent

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