Head of Broker Sales Operations

A bit about Newfront:

From the Mayflower to the moon landing, every venture relies on insurance. The $1 trillion insurance industry is fundamental to our economy, but it has been slow to modernize. It's a fragmented market (where the largest player only holds a single-digit market share) that represents an enormous opportunity. At Newfront, we provide comprehensive risk management powered by advanced technology and a client-obsessed culture.

Our unique approach recognizes both the vast potential of technology and the fundamental role of expert advice and trusted relationships. While we're a technology-driven company, we believe that people matter most. Our mission is to define the future of the insurance industry by leveraging modern technology that empowers people with information and delivers world-class service to our clients.

We're the fastest-growing brokerage in the country because we're built for the 21st century.

Why we're looking for someone like you:

About the Role

Your job is to lead Broker Sales Operations for our 60+ person broker sales team as it rapidly scales. You will be responsible for all the supporting functions essential for the broker sales team's success and productivity. That includes partnering closely with our sales leadership team, leveraging analytics to flag opportunities in areas for improvement, overseeing our enablement function, and maintaining the operating rhythm of the Sales organization.

Your job will be to identify improvement areas in our current operation, align on and articulate a vision with our sales leaders, develop the road-map and lead the implementation of best-in-class ops practices across data-analytics, enablement, and marketing. This includes:

• Partnering with CSO and Executives to align on a broker sales strategy and vision
• Building and managing all Sales reports in Tableau
• Enabling producers with Marketing & Training content
• Managing the Planning, Quota and Target setting process
• Marketing and Lead list distribution
• Lead scoring
• Investment and Staffing models
• Commissions payout
• CRM adoption and Tooling for the longterm

You will work hand-in-hand with our Sales leaders in achieving our Revenue and Productivity goals and in scaling the operation from ~60 brokers to a size multiple times larger in the next few years. This role is highly cross-functional as you will partner closely with leaders across Sales, Operations, Finance, and Product.

Responsibilities

Build a high-performing team to support the core sales ops initiatives. This includes analytics, enablement, and marketing operations.

• Lead and coordinate sales planning, forecasting, investment, staffing and budgeting processes and represent our Sales team with our Finance team
• Build and manage all Sales reports in Tableau.
• Proactively monitor to maintain high levels of quality, accuracy, and process consistency in reporting efforts.
• Support the adoption & development of our Sales processes.
• Identify efficiency opportunities, develop longterm vision and roadmap for the necessary infrastructure and tooling needed (including our CRM) to achieve industry leading productivity.
• Support the exec reporting of Sales org results Partner with Finance on commissions payouts

Must-Have Qualifications

If you don't think you meet all of the criteria below but still are interested in the job, please apply. We believe that action oriented learners are valuable and capable of taking on new challenges.

• Highly motivated, high impact, selfstarter with a minimum 8+ years of relevant professional experience with increasing levels of responsibility
• Experience and proven track record scaling and leading outbound Sales at a fastgrowing company
• Superior operational modeling, forecasting, reporting, analysis, and visualization skills with strong attention to detail
• Ability to establish credibility and communicate effectively with crossfunctional partners and executives
• Highest ethical standards, excellent judgment, and personal/professional integrity
• Excellent written, verbal communication and presentation skills

Nice-to-Have Qualifications

• Tableau and SQL expertise
• Experience in insurance
• Experience working with a technology or software company
• Direct experience with largescale, remote Sales teams
• Experience operationalizing top of funnel SDR lead gen teams

Benefits

• Competitive compensation
• Stock Options
• 100% employercovered Medical and Dental
• Unlimited PTO
• Flexible environment
• 401k Employee Contribution Program

Newfront is an equal opportunity employer — we celebrate diversity and are committed to creating an inclusive environment for all employees.

Newfront provides reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@newfront.com.