Director of Strategic Accounts

As Director of Strategic Accounts, you would work within the Revenue organization to drive new logo and expansion sales to ServiceTitan's largest prospects and customers. Additionally, this role will trailblaze the go-to-market strategy and be responsible for success in this segment.

What You'll Do:

• Shape and implement Enterprise Sales strategy and processes
• Stay abreast of and coach Strategic Account Executives on best practices
• Serve as a mentor for your team and be a steward of the ServiceTitan organization
• Serve as an executive sponsor and participate in strategic customer engagements
• Measure and hold accountable SAE Performance
• Identify and institute creative methods for improving conversion rates and reducing Sales Cycle
• Report to GVP of Enterprise Sales on operational and financial KPIs
• Motivate, incentivize, and recognize team members to encourage top performance
• Recruit, interview, and onboard new Team Members
• Conduct weekly 1X1s with each SAE
• Help evaluate new technologies and programs to drive superior performance

What You'll Need:

• 10+ years of experience in sales leadership, familiarity with home service contracting, large accounts, and franchise business models a plus
• Proven leadership skills and business acumen - performance-driven
• Good project management skills
• Experience in process improvement and change management
• Ability to lead a team and influence without authority
• Proficient in Microsoft Office Suit specially Excel, PowerPoint and/or Google products to communicate and collaborate
• Excellent presentation skills with solid communication capabilities and practices, both oral and written
• Experience presenting to an executive audience
• Big picture thinker, organized and with high attention to detail
• Team player with the ability to think independently and consider cross-functional and downstream impacts
• Passionate about striving for relentless improvement
• Strong interpersonal capabilities and ability to work cross-functionally with other leaders on sensitive and/or emotional issues.
• Ability to travel when required

Be Human With Us:

Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.

What We Offer:

When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

About Us

We're building the first end-to-end solution to transform the trades, a trillion-dollar global industry that's been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We're just getting started.