Director of QA

We are looking for our first Director of QA to lead and grow a scalable QA department that delivers high-quality, fast-to-market software. You will report directly to the VP of Engineering.

You Will Have The Opportunity To:

• Coordinate with our Leadership Team, to help facilitate professional growth and development of team members, as well as lead cross-functional collaboration across multiple groups within the company.
• Lead all quality assurance, test automation, and release engineering-related activities across multiple device platforms, and teams (Manual and Automation)
• Play a key role in troubleshooting, triaging, and diagnosing production issues.
• Work cross-functionally with Engineering, Product Management, and Design to ensure products are delivered with high standards of quality and reliability.
• Play a key role in troubleshooting, triaging, and diagnosing production issues.
• Work with the QA Team Leads on the release process and testing of components and end-to-end product test coverage.

We Are Looking For You If You Have:

• Demonstrative leadership experience in mentoring, coaching and team building. Including, performance reviews and career plans
• Experience working with cross-functional stakeholders on initiatives to move the departments forward
• Experience interacting and having influence over a global team - this is highly preferred!
• Developed consistent best practices in order to meet the ongoing business needs
• The ability to drive resolution to escalations, including post-mortem, root cause analysis, and implementations to ensure long term remediation of issues
• Familiarity with Jira, TestRail, Notion, Figma, Cypress + JS, Appium + JS/Kotlin

About the Industry

The US is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey, the leading auto-repair shop software company, is a venture-funded, cloud-based solution that consolidates the complexities of running an auto repair business - from appointment scheduling, to parts ordering, to managing inventory and processing payments - all onto a single platform. We help repair shops consolidate tools, save time, and streamline their entire operation with simple, easy-to-use software.

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members that are committed to the Shopmonkey mission. All applicants will be considered for employment regardless of race, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.