Technical Program Manager

About Datadog:

We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale-trillions of data points per day-providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

The team:

Technical Program Managers (TPMs) are responsible for our most crucial and thought provoking projects that span teams, products, and organizations. We are highly-technical, organized, and deliver projects across ambiguous ownership lines. Specific opportunities across Security/Privacy/Compliance, Build Tools, Disaster Recovery, and Data Engineering.

The opportunity:

We anticipate massive growth in both people and product over the next few years. When we need to update our platform to work with new infrastructure or implement new system-wide capabilities, our TPMs lead the effort. Where our Product and Engineering organization focus on delivering new product functionality, our TPMs uplevel our entire platform by coordinating/leading the efforts of many and directing them towards a focused outcome.

• You will:
• Deeply engage with business and technical requirements
• Discover technical and business dependencies
• Decompose projects into completable parts
• Work with engineering teams to plan and deliver
• Improve processes, identify systemic problems, and recommend solutions
• Manage cross-organization integration and migration efforts
• Work with teams across the organization-engineering, sales, marketing and executive teams-to keep them aware of timelines and capabilities

Requirements:

• Degree in Computer Science, Computer Engineering, other engineering disciplines, Information Systems, or equivalent work experience
• At least 2 years experience as program/project manager in a highly technical environment
• Demonstrated quantitative reasoning, problem solving, creativity and strategic skills
• Experience managing projects spanning multiple disciplines, stakeholders, and technologies

Bonus points:

• You have Technical Program Management experience at a growing SaaS company with strong track record in managing complex cross-functional projects
• Hands-on and technically savvy, you have experience helping teams launch applications into a complex production environment
• Demonstrated ability to work collaboratively across the organization; strong technical and leadership skills, experience building and fostering strong working relationships
• Experience influencing without direct authority at senior levels of internal and external organizations; strong people and negotiation skills
• Solid communication skills, attention to detail, strong presentation skills
• Business acumen; ability to assess problems and implement suitable solutions keeping technology and customers in perspective
• You take a data driven approach to program management; building tools (workflows, custom work intake processes, estimation models), collecting data, and driving stakeholder buy-in.