Senior Product Manager, Infrastructure

The Role

Pilot is growing quickly, and we're looking for an experienced product manager to partner with our Infrastructure team to build clear product strategies, roadmaps, and specifications to support this growth.

The Pilot Infrastructure team's mission is to empower EPD (Engineering, Product, and Design) with the tools they need to confidently ship, test, measure, and learn from the products we develop. If you are passionate about solving deeply technical problems that will shape the next-generation financial back office, we'd love to talk!

Key Responsibilities

• Work closely with stakeholders to define a cohesive infrastructure strategy and long-term roadmap that informs the Infrastructure team projects and prioritization
• Partner with other engineering teams to better understand their pain points and deliver needed solutions
• Translate ambiguous or complex ideas into clear product specs and executable engineering projects
• Deeply understand and represent the voices of our infra customers
• Combine qualitative research with quantitative analysis to deliver insights that inform our product decisions
• Own and drive the product lifecycle from ideation through implementation and launch
• Help evolve the PM discipline within the Infrastructure organization

About You

• 5+ years of experience in product management, preferably in the infrastructure space
• A combination of deep technical knowledge and a customer-focused mindset
• Strategic thinker that can relate technology solutions to customer use cases
• Demonstrated an understanding of infrastructure technologies, developer tooling, and security best practices
• Worked collaboratively across different teams and disciplines and using qualitative and quantitative methods to solve ambiguous problems
• Excellent written, verbal, and technical communication skills
• Track record of delivering business results

About Pilot

Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.

Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion - Meet Fintech's Newest Unicorn.

Why Pilot?

• We invest in our employees' development and happiness because our employees are the keys to our success and ensuring happy customers
• The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).
• Flexible vacation/time-off policy
• All federal holidays are observed
• Competitive benefits package including wellness benefits such as Modern Health, Headscape, One Medical, Aaptiv and Rightway
• Parental leave for birthing or non-birthing parents - 100% pay for 12 weeks
• 401(k) plan

Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot's recruiting notices here, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information.